Working Address
- 507b Huỳnh Tấn Phát, Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh 700000, VietnamView map
Job Description
- Supporting for foreigner/oversea corporate clients.
- Conducting a sales call, analyzing a client’s financial situation, presenting solutions and servicing clients.
- Daily checking email from customers and answering any customer’s inquiry about services, price, promotion, and other necessary works.
- Assist clients in optimizing their risk and control activities, including control effectiveness and optimization activities in payment gateway integration.
- Cultivate strong working relationships with subcontractors, partners to provide the services to clients and build trust among clients.
- Follow the sales process and procedures as established through the customer database.
- Conduct Crossing/up sales by email or telephone to current clients.
- Follow the established guidelines for maintaining client files in accordance with company compliance
- Monitoring and supporting customers for payment online.
- Making some reports and related others which assigned by team leader.
- Supporting for foreigner/oversea corporate clients.
- Conducting a sales call, analyzing a client’s financial situation, presenting solutions and servicing clients.
- Daily checking email from customers and answering any customer’s inquiry about services, price, promotion, and other necessary works.
- Assist clients in optimizing their risk and control activities, including control effectiveness and optimization activities in payment gateway integration.
- Cultivate strong working relationships with subcontractors, partners to provide the services to clients and build trust among clients.
- Follow the sales process and procedures as established through the customer database.
- Conduct Crossing/up sales by email or telephone to current clients.
- Follow the established guidelines for maintaining client files in accordance with company compliance
- Monitoring and supporting customers for payment online.
- Making some reports and related others which assigned by team leader.
- Ability to communicate with customers in English for both writing and speaking (intermediate level or higher).
- Able to work under high pressure environment, with multiple of clients and projects concurrently.
Skills
Customer Service
Sales
Banking & Finance
Customer Support
Customer Satisfaction
Benefits
- Competitive salary: Competency-based pay
- 13th-month salary
- Tet bonus based on seniority and capacity
- 10% salary bonus on special occasions: 30/4, 2/9, 1/1.
- Allowance based on labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity).
- Health insurance, social insurance.
- Professional train in a probation period.
DNBC Financial Group
Ho Chi Minh
51-100 employees
https://www.dnbcf.com/
Ho Chi Minh
51-100 employees
https://www.dnbcf.com/
Financial Services
About
DNBC Financial Group has a passion for simplifying global financial payments. Headquartered in Singapore, we’ve grown fast to support enterprises and individuals around the world driving down the cost of sending and spending overseas, collecting payments from global customers, moving cash between international subsidiaries and managing the risk of currency fluctuations.
With recognized expertise and the most comprehensive SEPA payment and SWIFT transfer offering available, DNBC Financial Group is the trusted choice for SEPA services and SWIFT transfer for over 500 corporate customers. Leading companies around Europe also rely on DNBC Financial Group Payments solutions for digital payments.
In short, we provide:
- Transformation to the way businesses move money around the world.
- Smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile.
- Solutions to boost sales, cut costs, increase conversion rates, mitigate fraud and open new markets for merchants and payment service providers.
- Smart payments gateway that allows you to get paid faster, reduce churn and debit customers all across the globe. Bring your business internationally by debiting customer bank account world wide. Take payments in Euro and other currencies.
- Better prices than banks.
Working Address
507b Huỳnh Tấn Phát, Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh 700000, VietnamView map