Sales Manager (Fulltime/Hybrid)

SotaTek

JOB DESCRIPTION:

The Sales Manager will be responsible for leading a sales team, developing and implementing sales strategies, identifying new business opportunities, and building strong client relationships. The role involves collaborating with internal teams to ensure client satisfaction and achieve sales targets.

• Build and maintain strong, long-lasting client relationships to foster trust and loyalty.
• Develop a deep understanding of client business goals, challenges, and requirements to provide tailored IT outsourcing solutions.
• Collaborate with internal teams (e.g., delivery, technical, and operations) to ensure successful project execution and delivery.
• Identify upselling and cross-selling opportunities to expand business with existing clients.
• Handle client escalations and resolve issues promptly to maintain high levels of client satisfaction.
• Stay updated on industry trends, market developments, and competitor activities to provide valuable insights to clients.
• Contribute to the development and execution of strategies to achieve revenue growth targets.

JOB REQUIREMENTS

• 3+ years of experience as an Account Manager, Sales Manager, or similar role in the IT outsourcing industry.
• Proven track record of managing multiple accounts and achieving client satisfaction.
• Strong understanding of IT outsourcing services, technologies, and business models.
• Excellent English communication skills (both verbal and written).
• Exceptional interpersonal, negotiation, and presentation skills.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• A bachelor’s degree in Business Administration, IT, or a related field is preferred.

Flexible working regime and health care:

• Flexible timekeeping (from 8:00 - 9:00 to 17:30 - 18:30) 
• Minimum 14 paid leaves per annum for all employees after probation
• 01-day remote work per month
• A flexitime allowance of 90-180 minutes per month for employees
• 01 hour paid leave per day for women having children under 12 months
• Social insurance, health insurance, unemployment insurance and MIC care insurance   

Transparent and fair benefits: 

• Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
• Work performance review 2 times/ year (in April and October)
• 13th-month salary
• Bonus Policy: Public holidays (2/9, 30/4, 1/5, 1/1,...); Personal Performances; Excellent Team; Performance bonus in Token of the project;.. 
• Men’s Day, Women’s Day, Children’s Day, Mid-Autumn Festival and other benefits under the provisions of the company

Dynamic environment and open culture: 

• Year-end party, sports day, yearly company trip and quarterly team building,...with a generous budget
• Socialize with colleagues through monthly Happy Hour 
• Monthly allowance when joining clubs: Soccer, Swimming, Yoga, Music,... 
• Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks,...
• Flat, open and sharing culture with friendly management team; outsourcing company with product mindset 

Strong learning culture: 

• Free training courses for technical and soft skills (presentation skills, communication skills, foreign language courses,...)
• Account to log in to our online learning system, which contains thousands of valuable lectures (LMS)
• Participate in workshops, seminars, tech talk,... with sharing from experts inside and outside the company
• Working opportunities with technical gurus who built and operated world-class applications with millions of users.