Associate

DNBC Financial Group

When you join DNBC Financial Group, you are joining a firm that will invest in your professional development. As an associate, you will receive training and coaching on how to better:

• Establish trust-based relationships with clients to better serve their organizations.
• Consult and answer customer inquiries via phone/ website/ email and OTT apps (WhatsApp, Viber, Telegram, Skype, Line, etc.), video-call, in-person meeting.
• Provide cross-sell opportunities so that customers who need certain services can easily find alternatives.
• Coordinate processing and operations departments in the sales consulting process.
• Convert tickets (assigned from Department Manager) to sale order.
• Submit Purchase Order to processing departments.
• Resolve issues arising from customers / forwarders / third parties related to order processing, if any.
• Request documents and process contracts, notify promotions (if any) to customers.
• Assist customers with payment transactions.
• Perform data entry, processing, monitoring and reporting on the CRM system.
• Collect   metrics,   perform   assessments   and  improve   efficiency  (new technologies, upgrades, etc.).
• Mentorship to entry level staffs.
• Perform other tasks as required by the Manager.

DNBC Financial Group believes in strengths-based development and coaching, and you’ll receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your goals. Additionally, you will have a professional development manager who manages staffing to help you shape your career.

We view an associate position as the start of a rewarding, challenging, and highly flexible career. During your first years with the firm, you will serve as associate on multiple client engagements and work with a number of colleagues and clients in a range of industry and functional areas.

• Graduated from university with major is business administration, economics, commerce, finance is preferred. 
• At least 01 year of experience in professional companies. 
• Excellent business English (both verbal & written). Experience of working with foreigners is a big plus. 
• Ability to work independently, proactively, good improvisation;
• Ability to negotiation, persuasion and communication skills.
• Good time management and planning.
• Ability to work overtime when assigned

• Competitive salary: Competency-based pay.
• 13th-month salary
• Tet bonus based on seniority and capacity.
• 10% salary bonus on special occasions: 30/4, 2/9, 1/1.
• Allowance based on labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity).
• Health insurance, social insurance.
• Professional train in a probation period.
• Positive working environment: kindly, dynamic, and creative.