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Working Address
- 207 Street 05, Lakeview, An Phu, District 2, Thu DucView map
Job Description
ROLE AND RESPONSIBILITIES
- Assist in managing online business operations on marketplaces, ensuring smooth day-to-day operations and optimal performance (Amazon, Shopee, Lazada, etc);
- Create and maintain listings on the marketplace, including product descriptions, images, pricing, and inventory management;
- Regularly set up campaigns and promotional mechanics for various marketplaces, optimizing content to drive customer engagement and sales;
- Participate in the analysis of key performance indicators (KPIs);
- Manage and produce creative content for marketplaces and social media platforms;
- Monitor the health of platform accounts, proactively address any issues or ad-hoc problems, and ensure compliance with platform policies and guidelines;
- Work closely with various teams to ensure smooth operations and effective collaboration;
- Undertake other ad hoc tasks and projects as required.
QUALIFICATIONS
- Bachelor’s degree in E-commerce, Digital Marketing, Communications, or related disciplines.
- 3+ years of experience in e-commerce, preferably with familiarity in Amazon operations.
- Well-organized and detail-oriented with good analytical skills and a business-driven mindset.
- Good team player with a proactive and collaborative approach.
- Energetic, self-motivated, and able to thrive in a fast-paced working environment.
- Good command of both English and Chinese languages.
WORKING TIME
- Monday – Friday: From 08:30 – 17:30
Skills
Benefits
BENEFITS
- Work in a dynamic and flexible environment. (no dress code, pantry full of snacks and coffee)
- Team building, Happy Hour every week.
- Social insurance and annual leave are based on the Vietnam Labour Code.
- Incentives will be added based on employee’s performance.
- 13th-month bonus is provided based on performance.
- PC provided.
Career
Company Info
About
Telestar is vastly experienced in contact center management and provides a competitive edge to our clients.
We are capable of managing a huge volume of tickets in a professional and a specialized manner.
Our belief is that all customers should be treated professionally and attentively. Telestar's Inbound contact center will fulfill the needs of your customers and form a strong link between your company and them.
Outsourcing inbound contact center services makes it easier for organizations to focus on their core businesses whilst also offering them higher flexibility and value savings. In return it also increases customer satisfaction due to effective client services.
At our outbound contact center a team of professionals takes every chance to initiate outbound communication to your prospected or existing customers. We provide you with a solution that enables you to manage all the communication with our agents ensuring overall quality of our services.
With Telestar, your entire team sits next to each other in a managed office. This increases the productivity of the team as a whole and makes it easier for you to manage the workflow.
Working Address
207 Street 05, Lakeview, An Phu, District 2, Thu DucView map