Receptionist

Fairmont Hotel

We are seeking to employ the services of an experienced receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving customers directions to various parts of the office, communicating with employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

Duties and responsibilities

Greet hotel guests and answer questions or concerns.

Maintain an orderly reception

Provide an exceptional guest experience

Use multi-line telephone systems and computer programs.

Maintain guest records and take reservations.

Complete basic cashier and accounting tasks.

Contact staff to resolve issues when challenges arise, ensuring guest comfort.

Excellent skills in written and verbal communication

Good working knowledge of Microsoft Office and other relevant computer programs.

A proactive approach to resolving issues that arise.

Highly organized

Multitasking and priorities under pressure.

Qualified individuals should submit their CV/Resume.