This person will be responsible for:
- Engaging with clients to understand their requirements, their processes/workflows
- Setup, testing and possibly training on Inventory Management Systems
- Working on data in related systems, such as Shopify and WooCommerce
- Support clients during implementation phases
- QA and data manipulation in Excel Spreadsheets/Google Sheets
- Assist with client support tickets, troubleshooting issues
- Liaising with external parties - which may include software vendors, accounting firms, bookkeepers, web developers etc.
- Writing training and user documentation
- 6 months - 1 year of experience in Data Analysis and/or Data Migration
- Knowledge/exposure to inventory platforms
- Proactive, results-focused and self-motivated
- Team Player - collaboration in our team is paramount
- Ability to communicate effectively with team members and clients; strong comprehension skills
- Critical and analytical thinking skills with the ability to problem-solve a client’s specific situation
- Great written and verbal communication skills
- Strong business acumen
- Quickbook or DEAR inventory experience is a big plus