IT Manager (Software Engineering Manager)

GLEADS

Project Supervision and Implementation:

• Manage the products and projects of the IT department (products and outsourcing), ensuring progress and summarizing results.
• Lead CRM projects with a focus on customization to enhance business operations.
• Ensure that best practices, coding standards, and quality assurance processes are followed throughout the software development lifecycle.
• Provide technical guidance and support to team members, including code reviews, troubleshooting, and problem resolution.
• Manage the professional and efficient operation of the company's website, including technical troubleshooting, maintenance, and data backup.
• Manage resource allocation, project schedules, and budgets to ensure successful project delivery.
• Troubleshoot and fix crucial issues that pertain to server logs, network, backend, and frontend source code.
• Foster a culture of innovation, collaboration, and continuous improvement within the software engineering team.

IT Department Management:

• Manage, monitor, and evaluate the performance of the IT department.
• Define and develop the direction of the IT department, including planning and operational policies.

Technology Strategy Development:

• Research, implement, and advise the BOD on technology solutions to develop a tech strategy aligned with the company's business goals.
• Develop systems for functions within new projects in response to challenging requirements.

Infrastructure Building and Enhancement:

• Ensure the integrity and security of data, network access, and backup systems.
• Uphold and enhance critical IT infrastructure, encompassing operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.

Budget Management:

• Develop and propose budgets for the IT department to ensure efficient utilization.
• Compile and summarize IT department expenses monthly.

Requirements:

Background & Experience: 

• Bachelor's degree in computer science, information technology, or a related field.
• Strong technical background in software engineering, with expertise in modern development technologies and methodologies.
• Over 5 years of professional experience in software development, with a minimum of 3 years in a similar role at system-sized Corporations or Companies.
• Experience in setting up CRM deployment environments.
• Experience in managing software development projects and leading cross-functional teams. Expertise in frontend (Reactjs), backend (NodeJs), business analysis, quality control.
• Strong problem-solving and analytical skills, excelling at simplifying design and solutions.
• Experience in operating server systems such as Linux; AWS and MySQL database.
• Familiarity with infrastructure such as cloud, networking, etc.
• Advanced knowledge of the ISO 27001 Standard.
• Proficiency in English is preferred.

Skills:

• Strong leadership, people management, time management abilities, and communication skills.
• Experienced in project management, strategic planning and organizational skills.
• Ability to establish and maintain effective working relationships.
• Strong commitment to quality and compliance with company policies and regulations.
• Highly skilled in working independently, taking initiative, and motivating team members.

• Salary: Negotiable.
• Review salary: twice a year.
• 13th-month salary;
• Year-end bonus based on performance and business results;
• Annual leave: 12 days per year + seniority leave.
• Birthday paid day off
• Social insurance, health insurance, unemployment insurance (Vietnamese Law);
• Insurance benefits package (PVI) for employees for 1 year or more.
• Working time: Monday to Friday, 9:00–12:00 and 13:30–17:30
• Participate in the company’s training programmes and self-studying programmes (supported by the company).
• Working in a dynamic, friendly, and supportive environment.
• Team-building.
• Cultural activities: sports day, charity, mid-autumn festival, 20/10, year-end party, etc.
• A play station in the working area: billiards, foosball (table football)
• A pantry and a coffee machine with microwaves ready to serve.