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Reports To: Business Executive Manager (BEM)

Purpose of the Role: The HR Manager will lead efforts in talent acquisition, employee engagement, performance management, and employment review processes to foster a thriving workplace culture. This individual will develop and execute strategies to attract top talent, enhance employee satisfaction, and ensure alignment with company’s growth objectives.

Key Responsibilities:

1. Talent Acquisition Strategy

• Design and implement recruitment strategies to attract high-quality candidates for all levels of the organization.
• Develop and maintain a talent pool for current and future hiring needs.
• Partner with department heads to forecast staffing requirements and ensure alignment with business goals.

2. Performance Management

• Develop and oversee performance management systems, including setting clear goals and conducting regular performance reviews.
• Provide coaching and support to managers on performance-related issues.
• Ensure that performance feedback is constructive and aligned with employee development plans.

3. Employment Review Process

• Manage the employee review process, including probation assessments, annual reviews, and promotions.
• Work closely with leadership to ensure fair and transparent review practices.
• Use review data to identify opportunities for professional growth and recognition.

4. Employee Engagement

• Design and implement initiatives to boost employee morale and engagement.
• Conduct regular employee surveys and analyse feedback to improve workplace satisfaction.
• Organize events and programs that foster team collaboration and cultural alignment.

5. Candidate Sourcing and Recruitment

• Utilize diverse sourcing channels, including social media, job boards, employee referrals, and networking events.
• Lead the end-to-end recruitment process, including job postings, screening, interviewing, and onboarding.
• Ensure a positive candidate experience through clear communication and efficient processes.

6. Employer Branding

• Promote company as an employer of choice through branding initiatives and recruitment marketing.
• Collaborate with marketing teams to highlight company culture and career opportunities.

7. Compliance and Best Practices 

• Ensure all HR processes comply with local labour laws and ethical standards.
• Stay informed on industry trends and best practices to maintain a competitive edge.

Key Competencies:

• HR Expertise: Demonstrates strong knowledge in talent acquisition, performance management, and employee engagement.
• Leadership: Inspires and motivates teams while fostering a supportive environment.
• Strategic Thinking: Aligns HR initiatives with organizational goals.
• Communication: Excels in clear, persuasive, and empathetic communication with candidates, employees, and stakeholders.
• Adaptability: Thrives in a dynamic environment with evolving priorities.
• Data-Driven: Uses analytics to drive decisions and improve HR outcomes.

Qualifications and Experience:

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Proven experience in HR management, with expertise in talent acquisition and employee engagement.
• Strong knowledge of performance management systems and best practices. • Familiarity with employer branding and workforce planning.
• Understanding of labour laws and compliance requirements.
• English IELTS of 7.5 or above

Key Performance Indicators (KPIs):

• Time-to-hire and quality-of-hire metrics.
• Employee retention and satisfaction rates.
• Engagement survey results and participation rates.
• Successful execution of performance review processes.
• Feedback on employee engagement initiatives.

Work Environment:

• Collaborative and supportive workplace with opportunities for professional growth.
• High level of interaction with leadership and influence on organizational success.