Customer Service Specialist

Zeder Việt Nam
Thỏa thuận
No. 10 Street, Long Thanh IZ, Long Thanh Dist, Dong Nai province, Vietnam
Toàn thời gian

Mô tả công việc

  • Coordinate and manage day-to-day operations aligned with our R&D global processes, including entering customer orders, handling customer inquiries/complaints of moderate scope and complexity, monitoring progress, and creating and communicating basic reports with analysis.
  •  Communicate cross-functionally with subject matter experts in areas such as Sourcing, Intercompany Operations and Transportation to identify and implement continuous improvement opportunities which enhance turnaround times.
  •  Be able to comprehend the ERP concept in a short period of time, and apply that to day-to-day transactions.
  •  Build strong working relationships and communicate effectively.
  •  Excellent oral and written communication skills
  •  Enable standardization and replication of work through effective documentation.
  •  Assist on any ad-hoc tasks as required by the dept.
  • Have primary responsibility for leading customer support activities for critical R&D global processes which enable new product and technology development.
  • Utilize your customer service experience to support processes such as shipping R&D materials; sourcing inventoried materials; setting up and extending R&D materials; managing factory experiments; documenting R&D knowledge and laboratory results; etc to drive efficiencies.

Yêu cầu

  • Fluency in English
  • Project management experience
  • Experience coordinating the work of others.
  • ERP cross-functional process knowledge of others
  • Proactive, take initiative and well-organized.
  • Mature, with an attention to detail
  • Ability to multi-task and work independently as well as in a team

Quyền lợi

  • Insurance allowances
  • Traveling/ Teambuilding
  • Shuttle bus
  • Bonus allowances
  • Training courses (Soft skill, technical)
  • Annual salary review
  • Seniority allowances
  • Annual leave

Tạo thông báo việc làm

Chúng tôi sẽ gửi email cho bạn khi có việc làm mới tương tự

Công việc tương tự

CÔNG TY TNHH T.H.M logo

Nhân Viên Kinh Doanh Hóa Chất Thiết Bị

CÔNG TY TNHH T.H.M

Thỏa thuận

Bảo Hiểm Nhân Thọ MB Ageas Life logo

Quản Lý Kinh Doanh

Bảo Hiểm Nhân Thọ MB Ageas Life

10 - 23 triệu VND

Bảo Hiểm Nhân Thọ MB Ageas Life logo

Chuyên Viên Tư Vấn

Bảo Hiểm Nhân Thọ MB Ageas Life

5 - 10 triệu VND

Faro Vietnam logo

Child Protection Technical Advisor

Faro Vietnam

Thỏa thuận

Công Ty Muzzle Việt Nam logo

Tuyển Nhân Viên Kế Toán CTY Mỹ Phẩm và Marketing

Công Ty Muzzle Việt Nam

8 - 13 triệu VND

COMMEASURE SOLUTIONS VIETNAM CO., LTD logo

Business Development Executive

COMMEASURE SOLUTIONS VIETNAM CO., LTD

10 - 15 triệu VND