Customer Service Representative

Voltrans Logistics
8 - 10 mil VND
4, 2 Nguyễn Gia Trí, Phường 25, Bình Thạnh, Thành phố Hồ Chí Minh, Việt Nam
Full time
Published 13/05/2021

Job Description

- Receive information and requests for booking from sales, pricing, agents; 

- Check frequency weekly and monthly. 

- Process booking with vendors, airline,... 

- Check and handle the problems of the shipment until the goods arrive (closing time, SI, container, empty place, unloading ..) 

- Coordinate and provide documents and information to relevant departments 

- Data entry & monthly report.

Requirement

1. Back Ground

- Bachelor’s degree in Foreign Trade / International Business / Logistics / Business Administration or relevant field strongly preferred. 

2. Experience 

- Minimum 2 years’ experience working. 

3. Skills / Attitude 

- Time-management 

- Organisation 

- Managing interpersonal relationships 

- Stress management 

- Problem solving 

- Project management 

- Being analytical 

- Being professional and approachable 

- Creative thinking skills and ability to solve problems; 

- Be professional and keep work ethics.


Benefits

- Attractive salary, bonus; 

- Strong Sales Support systems, including a CRM program to help with customer management; 

- Chance to work work great support team and equipment such as tractors to ensure the proactive function and ensure the highest quality of services; 

- Professional working environment and culture such as fairness, integrity, win-win and innovation; 

- Have chance to join training sections; Company outing, company trip, company activities and other benefits follow company policy; 

- Career development is kept tracked timely.

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