Training Specialist job at Transcosmos Viet Nam

Training Specialist
Transcosmos Viet Nam
Save Job
Full time
Hiring 1 people
Ho Chi Minh
Published 29/08/2022

Working Address

  • 20 Cộng Hòa, Phường 12, Tân Bình, Thành phố Hồ Chí Minh, Việt NamView map

Job Description

  • Provide the product, process training to newbie agents and refresh training to existing agents.
  • Make training plan and assessment for newbie agents.
  • Ensure the training qualification and training passing rate.
  • Coordinate with Team Lead and QC on training/coaching plan on requirement.
  • Update training materials and ensure agents well trained updated knowledge and information.

Skills

Presentation Skills
Training
English
Communication Skills

Requirement

  • At least 6 months experience in customer service training position
  • Experience in E-Commerce, Technology, Travel, and Experiences is a plus.
  • Good at communication, training content preparation/customization.
  • Good at training/ presentation skill
  • English communication skill

Benefits

  • Periodical bonus: twice/year
  • Position promotion, salary increase: once/year
  • 13th month salary
  • Insurances followed Vietnamese Labor Law
  • Bonuses, gifts for Holidays
  • Activities: Birthday party, Employee engagement activities
Company Info
Transcosmos Viet Nam
Ho Chi Minh
1-50 employees
Working Address