Student Success Officer Academic

Công ty TNHH Nisai Việt Nam

Academic  

+ In charge of researching & updating the information about the Cambridge curriculum (Lower secondary, IGCSE, and AS/A Levels), as well as another international education program, and doing the academic training for internal staff 

+ Coordinating with the school's scholarship programs, developing the criteria for, and participating in the review of scholarships 

+ Doing the registration for students to sit in the IGCSE/ A Levels Exam 

+ Coordinating with related departments, building review programs for IGCSE, AS/A Levels students 

Customer & Student Support  

+ Monitoring and supporting parents throughout the children's learning progress 

+ Work with the UK CASST Team and the specific staff responsible for student queries and teacher escalations  

+ Send out feedback requests to schools, parents, and students  

+ Communicate with parents/schools on a regular basis to ensure they are informed of any student issues. Respond to inquiries in a timely manner.  

+ English IELTS 7.0 or higher 

+ Experienced in the international educational institutions; Studied abroad/ worked in Cambridge IGCSE, AS/A Levels is an advantage 

+ Ability to communicate and handle situations well 

+ Willing to develop in the international education environment

+ International working environment 

+ Get access to education and skills improvement courses 

+ Trained about Cambridge curriculum by seniors