Professional Development Executive (for Foreigner)

Hệ thống Anh ngữ I Can Read

Job Purpose:

Delivery of Academic Professional Development responsibilities and coordination of administrative functions of programs and projects related to the Academic Department. 

Support Teaching Staff to achieve the goals and targets of the teaching team, as well as the goals and objectives of the curriculum. Coordinate and support with Academic Professional Development Tasks, Human Capital Department Tasks, and Sales & Marketing Tasks. Ensuring that the Academic Department is delivering all I Can Read programs correctly and constantly with the highest standard, thus maximizing student growth and retention.

Work with Head of Academic, Academic Operation Executive and Senior Management Team, to ensure that I Can Read Vietnam delivers from an Academic Perspective to a consistently high standard, helping increase the company’s overall credibility and profitability

1. Teachers Training & Development

• Prepare and deliver training programs to all ICR Teachers. These trainings would include Onboarding Trainings, Methodology Trainings, Product-Knowledge Trainings, Academic Policies Trainings, Academic Operations Trainings and Refresher Trainings.
• Prepare and deliver Academic trainings to other HQ Departments, so that HQ staff members are fully aware of Academic Operation Matters, when required/requested.
• Meet with the new teachers, 1 week after the trainings, to take the teacher through a formal evaluation of their training performance and to check for further possible training needs.
• In collaboration with the Head of Academics, develop and deliver additional teacher trainings for curriculum updates, holiday and other ad-hoc courses (e.g., Summer Course), as well as Workshops, when required/requested.
• Conduct Professional Development Trainings and Refresher Trainings for Teachers to support overall high-quality delivery by Teachers
• Identify the teachers according to Top Performers/Mid Performers/Low Performers and provide the necessary observation and feedback sessions based on prepared Monthly Observation Calendar

2. Teacher Observation & Coaching

• Conduct a Formal Teaching Observation and Feedback with each new Teacher, after the teacher has completed the first month and second month of the probation contract.
• Based on the Observations plus overall Teacher Performance and Centre Management feedback, make an official recommendation regarding confirmation or non-confirmation of the new teacher (from an academic perspective).
• Conduct Teacher Observations using ICR Observation Documents, to ensure that teachers are delivering high quality classes based on the set out ICR guidelines and processes.
• Provide the necessary Coaching Sessions with the teachers who have been observed, to provide the teachers the relevant feedback in the areas that have been identified for the teacher to improve in. Ensure action plan is in place for teacher improvement.
• Provide Action Plan for Teachers who fall in Low Performing Category
• Design and conduct the relevant teacher development trainings to support the teacher in improving the quality of the lesson delivery and for further development.

3. Inter-Department Support

• Coordinating with teaching team to maximize teaching quality, through observations, feedbacking and continual professional development training
• Work alongside the Head of Academic and Academic Operation Executive, to provide customer service support with a primary focus on resolving academic/teacher-related issues.
• Developing the Parent Communication Policy and Calendar to ensure that communication between parents and teachers is frequent and systematized.
• Encouraging teachers to regularly speak to parents on an ad hoc basis, both to build strong relationships, and to ensure parents are fully informed about their child’s progress.
• Contribute to the Developing systems for measurement of parent satisfaction, and for identifying parents who are at risk of withdrawal.
• Reacting to parent concerns, and where possible, meeting directly with parents communicate and support the parents accordingly.
• Assisting in supporting and delivering special promotional events, both within ICR centers and in other locations (where applicable).
• Support to the Marketing Team, as being part of the team to help with special events, road shows, exhibitions and seminars for brand promotion or demos

 4. Other Business Support

• Supporting the Academic Department with covering classes, where this needed or required.
• Support of overall business of I Can Read Vietnam, with any academic operation projects assigned by the Managing Director, to help support business growth and stability.

• Age range: 25 & above
• Strategic Thinking.
• Strong Time Management
• Training & Coaching Skills
• Analytical Thinking
• Presentation Skills
• Enthusiastic, professional and well-organized
•  Ability to work under pressure
• Problem Solving
• Available for weekend working & take weekday off (where required)
• Ready to travel at business required
• Weekend working (where required)

Working Hour:

• Adapt & find the balance between strategic planning & teacher quality control execution in centers 
• Regular operation hours can be in between 10:00 to 19:00 on weekdays & weekend Saturday from 08:00 to 17:00
• Ready to adapt with flexible management schedule requested 
• Regular day off on Monday & Tuesday 

• Sponsored work permit
• 12 annual leaves in addition to paid public holidays
• 13th-month salary bonus when the company achieves results according to financial targets
• Full insurance regimes
• Participate in training programs to improve soft skills
• Opportunities for development and promotion according to capacity
• Birthday gift or Teambuilding of the organizing company