• Steer the end-to-end sales pipeline, ensuring rigorous CRM hygiene and accurate forecasting across the commercial division.
• Champion deal-stage protocols, meticulous commercial reporting, and compliance with sales frameworks.
• Proactively identify and eliminate bottlenecks or overdue tasks to accelerate the overall sales cycle.
• Cultivate and expand relationships with a select portfolio of high-value, strategic enterprise clients.
• Act as a senior advisor for major deals, balancing this effectively with operational leadership (rather than carrying a standard Account Manager quota).
• Drive the professional growth of junior to mid-weight sales professionals through hands-on coaching and tailored development plans.
• Oversee KPI tracking and leverage performance metrics to conduct objective, constructive performance evaluations.
• Collaborate closely with the Marketing division to optimize lead generation, campaign strategies, and partnership initiatives.
• Progressively take ownership of the Customer Success (CSM) framework, monitoring client health metrics to maximize retention, renewals, and upselling opportunities.

Requirements:

• Bachelor’s degree in Business Administration, IT, Marketing, or a related discipline.
• A minimum of 8 years of robust experience in B2B Sales, Commercial Operations, or Sales Management, coupled with at least 4 years in a proven leadership/people management capacity.
• Deep expertise in pipeline management, sales forecasting, and establishing operational frameworks.
• Proficiency in leveraging enterprise CRM systems (e.g., Salesforce, HubSpot, Dynamics, Zoho).
• Sharp analytical acumen, exceptional problem-solving skills, and the ability to influence stakeholders at all levels.
• Strong capability in coaching and team capacity building.

Nice-to-have:

• Experience in IT Services, Software Development, Digital Transformation, or System Integration.
• Familiarity with Sales Analytics, KPI dashboards, and direct experience overseeing Marketing or CSM functions.

• Standard Mon-Fri schedule with flexible working arrangements.
• A highly supportive, people-first environment emphasizing integrity, fairness, and continuous professional growth.
• 13th-month salary, lucrative performance-based incentives (tied to company, department, and individual metrics), plus holiday/Tet bonuses.
• Personalized health check-ups and top-tier private health insurance.
• Robust investments in your career progression, including access to internal training, tech conferences, and exposure to cutting-edge technologies.
• Full compliance with Vietnam Labor Law, social insurance, plus engaging annual company trips and team-building events.