About us
Animal Doctors International is looking for an enthusiastic and dynamic Graphic Designer to join our vibrant office in Thao Dien, District 2.
As a company, we care deeply about the quality of the pet care experience. That means calming hospitals, compassionate care, and a big focus on the human-animal bond — all of which translates to warmer, better care for pets and their owners. In addition to best-in-class veterinary care, we strive for excellence in everything we do as an organization – from customer service to back-office support to marketing and outreach.
Our #1 goal is to provide world-class, exceptional clinical care, and in doing so, set a new standard of pet care in Vietnam.
Responsibilities:
Direct Report: Marketing Manager
Indirect Reports/ Key Stakeholders: CEO
Animal Doctors International is a full-service veterinary clinic driven by a passion for excellence. We provide compassionate clinical care, state-of-the-art technology, and highly-skilled international veterinarians to deliver on our promise of exceptional service and personalized care for your loved pets.
Our entire staff is committed to maintaining international standards and treating all animals with loving care in every check-up, procedure, or surgery.
Day to day, you will be the energetic face of Animal Doctors International, always ready to meet and greet customers & their pets with a welcoming and positive approach. You are the first impression a current or potential customer sees or hears and are representative of all that we represent.
You will handle the booking of appointments and registering new clients, deal with all incoming calls and emails/messages, manage the reception space, help with managing questions, and generally be a point person for all staff!
The perfect person for this role will get to know our customers, be able to greet people by name, and build a strong relationship with all you come into contact with. You will communicate some of the amazing care provided by Animal Doctors International, support our customers through both great experiences and in sadness, and should love helping people!
To be considered for this role, you will have at least 1 year of Reception experience within a customer-facing environment. You will be a top-class communicator with a warm personality and proactive nature. You will be service driven and love to ensure a fantastic impression on everyone you meet!
224 Nguyễn Văn Hưởng, Thảo Điền, Quận 2, Thành phố Hồ Chí Minh, VietnamView map