E-Commerce Specialist/ Manager

Good Food
Negotiable
Nguyễn Cơ Thạch, Quận 2, Thành phố Hồ Chí Minh, Vietnam
Full time
Published 03/08/2021

Job Description

GOODFOOD is looking for E-Commerce Specialist/ Manager . The detail scope of work is as below:

  • Build an E-commerce channel development plan: Understand the E-commerce channel & brands to set SMART goals for the development of the entire E-commerce channel, thereby implement the plans to achieve the goals.
  • Build and develo sales channels on the platforms owned by the company (Website, Facebook, Google, Instagram, ...) and on E-commerce platforms, especially the Official Brand Stores / Shop-In-Shop (SIS) on Lazada, Tiki, Shopee, ... to ensure the optimization of brand credentials & USP, SEO, product optimization.
  • Daily management of the company’s e-commerce platforms
  • All new products and new collections are uploaded and refresh on time is a must. Ensure marketing products, images are correctly loaded and displaying on-site, and all on-site content is up to date & SEO optimized
  • Manage the execution of e-commerce promotions across e-commerce channels in order to maximize the e-commerce opportunities for the business.
  • Analyze traffic and user behaviors to gather insights for improving conversion rate and ensure no bugs or barriers to purchase within the user journey
  • Deeply cooperate with Brand, Finance, Logistics and Warehouse team to ensure the sales and distribution are maximized to achieve weekly, monthly & annual Sales targets as well as ensure products are correctly merchandised in line with sales targets, inventory levels, best sellers and slow movers
  • Cooperate with Digital team to maximize traffic and converted sales as expected
  • Maintain reporting dashboards to track key e-commerce metrics
  • Check all E-Commerce related regulation in Vietnam and lead the E-Commerce website’s activities.
  • Manage and educate all members in E-Commerce to fit in appropriate projects.

Requirement

  • Bachelor in Marketing, Business, Information Technology or relevant field/MA will be a plus.
  • Minimum 4 years of work experience in in e-commerce/retail, ideally in the industry
  • Extensive knowledge of ecommerce technologies and tactics, especially in commerce experience management (CommerceXM), digital asset management (DAM), as well as sophisticated digital shelf analytics.
  • A self-described data expert, able to interpret data and draw conclusions to implement new ecommerce strategies.
  • Ability to identify, prioritize, and articulate highest impact initiatives.
  • Negotiation skills:
  • Data analyzing
  • Customer Focus
  • Planning organizing
  • Conflict management
  • Communication
  • Leadership
  • Fluency in English

Benefits

  • Salary: The agreement depends on the capacity of the candidate when participating in the interview.
  • Plus incentive/KPI quarterly & yearly Achievement award according to Company's business results
  • Annual private health insurance card
  • Working location: Ho Chi Minh, Vietnam
  • Working times: From Monday to Friday (8:30 – 18:00)
  • Professional working environment, dynamic, advancement
  • Participate in advanced training courses on and off the company
  • Fully entitled to other social welfare regimen such as:

- Social, accident insurance and health insurance

- Annual holiday;

- Participate in the activities of the Company quarterly/

- Visiting the sickness, fondness, the union's birthday.

- Annual leave: 12 days, 3 years plus 1 year

  • Enjoy other modes as prescribed by the company

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