1. Business Analysis & Requirement Handling

• Receive and clarify requirements from clients
• Analyze business processes, identify problems, and suggest solutions
• Prepare documents such as BRD, FRD, wireframes, and flowcharts
• Work closely with the technical team to ensure solutions are feasible and meet business goals

2. Consulting & Presales

• Work with Sales team to prepare proposals, solution designs, and presentations
• Estimate workload and prepare initial cost estimation
• Join client meetings to present and explain solutions
• Keep updated on technology trends to suggest suitable solutions

3. Internal Coordination & Project Support

• Support the development team from project start and during the project
• Act as a bridge between clients and technical team
• Review documents and technical plans to ensure clear scope and requirements

4. Sales & Marketing Support

• Support Sales team in finding and evaluating potential clients
• Join marketing activities, events, or exhibitions in Japan (if required)

5. Reporting & Improvement

• Report work progress and results to managers
• Collect client feedback and suggest improvements for better service quality

Requirements

• Bachelor’s degree or higher in Business, Economics, IT, or related fields
• Japanese level N1, fluent communication (prefer candidates living in Japan and understanding business culture)
• Experience in B2B Sales, especially working with Japanese clients
• Ability to build and manage a client network
• Good relationship-building and customer care skills
• Ability to prepare proposals and quotations
• Good planning and execution skills
• Strong communication, presentation, and negotiation skills
• Proficient in Microsoft Office tools
• Responsible, proactive, and detail-oriented
• Quick thinking and a creative mindset

Preferred:

• Experience in IT Outsourcing or BPO market for Japanese clients

Salary & Bonus

• Competitive salary based on performance
• Annual salary review
• 13th-month salary and performance bonuses
• Rewards for outstanding performance
• Referral bonus
• Gifts or cash for special occasions (birthday, marriage, childbirth, etc.)

Working Time & Leave

• 5 working days per week (off on weekends)
• Annual leave based on working months
• Paid leave for special events (marriage, funeral, childbirth, etc.)
• Social insurance benefits for maternity, sick leave, etc.

Training & Development

• Work in a young, dynamic, and friendly environment
• Join internal training programs and professional courses
• Attend workshops and knowledge-sharing sessions
• Career development guidance (short, mid, long term)

Activities & Culture

• Annual company trip
• Team building activities
• Monthly birthday parties
• Company events (Year End Party, International Women’s Day, Christmas, etc.)

Healthcare

• Full insurance according to law (SI, HI, UI)
• Annual health check-up