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Delivery Manager

freeC's Client
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Full time
Hiring 1 people
7 years of experience
Ho Chi Minh
Published 15/08/2025

Why You’ll Love Working Here

Annual health check-up
Premium heathcare insurance
Bonus: 13th month bonus

Job Description

1/ Pre-Sales & Planning

  • Tender Bidding Support: Collaborate with the sales and bid management teams to develop winning strategies for new projects. This includes understanding customer needs, preparing technical proposals, and managing the tender submission process to ensure compliance.
  • Customer Requirements Analysis: Collect, analyze, and document customer requirements to ensure the product solution aligns with their needs and capabilities.

2/ Project Execution & Delivery

  • Project & Timeline Management: Develop and maintain detailed delivery plans, including scope, milestones, and key deliverables. Ensure product releases are delivered on time and meet quality expectations.
  • Risk Management: Proactively identify and define contingency plans to mitigate potential delays and other project risks.
  • Process & Workflow Optimization: Implement and enhance efficient workflow processes and tracking systems to improve delivery timelines and service quality.

3/ Customer & Stakeholder Management

  • Customer Engagement: Serve as the primary point of contact for customers regarding product delivery, timelines, and post-sales inquiries.
  • Expectation Management: Confidently handle customer concerns, ensuring quick resolution and high customer satisfaction. Conduct regular health checks to address issues and drive continuous improvements based on product usage and industry trends.

4/ Post-Delivery & Financial Management

  • Oversee monthly settlements and invoicing, ensuring accurate billing for delivered products/services.
  • Coordinate with customer project team to push up invoicing process, resolve disputes, and ensure timely collections.
  • Maintain proper documentation of billing records and agreements for audit purposes.

Job requirement

  • 5 years of experience as Project Manager/ Delivery Manager
  • Experience managing teams of 5–10 members as PM/DM
  • Proven working experience with clients in Finance/ Banking/ Insurance domains or similar
  • Strong project management and customer handling skills.
  • Experience in pre-sales, bid management, or tender processes.
  • Ability to manage expectations and align customer needs with product roadmaps.
  • Knowledge of billing and settlement processes is a plus.
  • Excellent communication, problem-solving, and negotiation skills.
  • Priority given to candidates with development background or the ability to read and understand code

Skills

Delivery Manager
Project Manager
Pre-sales

Benefits

  • Bonus: 13th month bonus
  • Be part of technology oriented, young and dynamic culture 
  • Annual health check-up
  • Premium heathcare insurance
  • Participating AWS training courses 
  • Opportunity to develop yourself quickly & earn big economic reward 
  • Dynamic technology environment, democratic working, many corporate activities for employees (sports, vacations, team building)

Career

Company Info

freeC
Ho Chi Minh
101-300 employees

About

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Working Address

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMView map