Data Operations Manager

3000 - 4000 USD
Hồ Chí Minh, Thành phố Hồ Chí Minh, Việt Nam
Full time

Job Description

  • Work with the Business Intelligence team leads to ensure that reports and data analysis requests are delivered with high quality and on time.
  • Work with the Data Analytics team lead to ensure that all the data anomalies are detected and reviewed. 
  • Work with the Anti-Fraud team lead to ensure that all the location frauds are detected and the fraud DB is up-to-date.
  • Working with the Head of Development to ensure that the operational teams have all the supports that are needed. 
  • Working to create synergies across the company and encouraging communication to other departments; facilitating multi-function brainstorming sessions to assist with problem solving and collecting external suggestions.
  • Seeking to ensure that the business team is aware of key decisions made during operation, particularly as they relate to the choices made on important functionality included/excluded in each new release.
  • Managing the operational teams activities and performance, providing guidance to the team leads, and all team members; recruit, mentor, motivate, train, and coach employees ensuring their individual success; manage leaves and hours of work.
  • Developing and maintaining a thorough understanding of the company’s products, processes, and technologies.
  • Understanding the company’s vision, goals, and strategy, and actively contributing to the achievement of the goals and execution of the company’s strategy. 
  • Ensuring documentation is always up to date and comprehensible to all stakeholders.


  • 4 years’ experience as an operation manager or equivalent position.
  • 5 years’ experience as a business analyst or similar position dealing with data. 
  • Excellent leadership skills with an ability to motivate team members and others involved in projects.
  • Proven experience in planning and managing business analytics teams
  • Strong analytical skills with the ability to prepare and analyze large datasets with attention to detail and accuracy
  • Experience with Kibana/ ElasticSearch is a plus
  • Experience with Jupyter, MySQL is a plus
  • Knowledge of statistics and experience using statistical packages for analyzing datasets is a plus
  • Strong organizational skills.
  • Solutions-oriented with ability to work under pressure.
  • Strong communication and ability to adapt to communicating with different stakeholders across different time zones.
  • Fluent English communication skills, especially verbal and written
  • Experience preparing reports and presentations, and data analysis.


  • Làm việc tại một trong những công ty tốt nhất để làm việc ở châu Á 2021
  • Máy tính xách tay được cung cấp cho tất cả nhân viên, đặc biệt là MacBook Pro cho các bạn lập trình viên
  • Benefit hấp dẫn và lương cạnh tranh
  • Đóng BHXH, TN, YT trên full lương
  • Bảo hiểm sức khỏe gói cao cấp (Bảo Việt hoặc Liberty)
  • Bonus (lương tháng 13, business performance, được cấp quyền cổ phiếu công ty và được chia cổ tức cho tất cả nhân viên fulltime làm việc trên 1 năm)
  • Phụ cấp để học những khóa học phát triển bản thân hoặc thể thao (gym, yoga...) ~ budget = 1 tháng lương/ năm
  • Review performance mỗi năm
  • 20 ngày nghỉ phép
  • Văn phòng ngay trung tâm quận 1 với Pantry hiện đại và đồ ăn (snack, cafe...)
  • Lớp học tiếng Anh với giáo viên nước ngoài
  • Company trip/ Monthly Team Building/ Year-end party
  • Flexible working hours

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