Customer Support
CMC TSSG

Full time
Hiring 1 people
Ho Chi Minh
Published 08/09/2022

Working Address

  • CMC Creative Space, Đường số 19, KCN, Tân Thuận, Tân Thuận Đông, Quận 7View map

Job Description

  • Resolve product and service-related issues by verifying complaints from customers; Determine the cause of the problem; Select and explain the best solution; Immediate repair or adjustment; Follow up to ensure issues are resolved and customers are satisfied
  • Collect and classify customer problems
  • Support customers during product operation (ERP)
  • Proposing solutions when there is a change in requirements from customers (CRs)
  • Report to the manager
  • University graduate in a subject-related field is preferred
  • 1 year of experience in a similar position( Knowledge of ERP is an advantage)
  • Good communication skill
  • Good analytical skills
  • Good reading and understanding skills in English

Skills

Consulting
Customer Support

Benefits

  • Attractive income
  • Welfare regimes such as health insurance, social insurance, unemployment insurance, etc
  • Summer vacation, Tet bonus, company / corporation establishment
  • Premium health insurance for yourself and your family
  • Annual salary increase
  • Trained to improve professional skills and soft skills, career development and promotion
  • An open, dynamic, friendly working environment and always helping or giving opinions
  • Provided laptop and phone allowance
Company Info
CMC TSSG
Ho Chi Minh
300+ employees
https://www.cmctssg.vn/
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Ho Chi Minh
300+ employees
https://www.cmctssg.vn/
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Information Technology & Services
Service
IT/ Software

About

Có mặt tại thị trường phía Nam từ năm 2005, kế thừa 28 năm kinh nghiệm trong lĩnh vực CNTT của Tập đoàn Công nghệ CMC và sức mạnh hợp lực từ Tổng Công ty, CMC TSSG đang khẳng định là Nhà cung cấp giải pháp và dịch vụ Chuyển đổi số hàng đầu Việt Nam.

Working Address

KCX Tân Thuận, Quận 7, Thành phố Hồ Chí Minh, VietnamView map

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