Working Address
- 40Thiên Phước,phường 9, TânBìnhView map
Job Description
- Support and make report required by Supervisors/ Manager.
- Respond promptly to customer inquiries via email, live chat, phone, etc.
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verifications
- Writing and post information to Social networks
- Details will be discussed in the interview
- Get trained on the job once hired.
- Good command in English (listening, speaking, reading, and writing) – IELTS: 6.5+
- Bachelor's degree in Tourism, Hospitality, foreign languages is an advantage
- Fresher priority
- Knowing how to write content is an advantage
Skills:
- Proficiency in MS Excel and Word, analytical skills, communication skills.
- A passion for learning, professional growth and knowledge sharing
- Logical thinking ability
- Ability to work under pressure
- Good problem solving, collaboration, and communication skills
- Negotiation skills
Skills
Benefits
- Salary: Negotiable based on experience and track records
- A friendly, dynamic and professional environment with great chances to learn new skills and gain valuable experience
- Annual leave, insurance following Vietnam Law and as company’s regulation (social insurance and health care insurance, etc.)
- Periodic and regular evaluations for salary raises in accordance with performances (including review salary, recognize employee’s efforts and identify development/improvement needs)
- Outdoor activities with company support: company trip, birthday gift, mid-autumn gift, 13th-month salary, Year-end party, etc.)