Customer Service Associate
Lalamove Vietnam

Full time
Hiring 1 people
1 years of experience
Ho Chi Minh
Published 10/11/2022

Working Address

  • Tân Bình, Ho Chi Minh City, VietnamView map

Job Description

  • Managing in and out bound calls from users, drivers & clients inquiries, complaints, orders follow up, all sales and marketing matters.
  • Developing new business opportunities and expand customer base in order to achieve sales target.
  • Conducting market research to identify selling possibilities and evaluate customer needs.
  • Supporting the marketing and PR activities, events or campaign, etc...
  • Positive, outgoing and customer-oriented.
  • Assertive with excellent interpersonal and communication skills.
  • Good team player and responsible.
  • Fluent in Vietnamese, proficiency in English a plus.
  • Immediately available is highly preferred.

Skills

Communication Skills
Customer Experience
Customer Support

Benefits

  • Base Salary & 13-month bonus based on company bonus structure & policy
  • Laptop and working equipment provided;
  • Great leave options, including 15 annual leaves, 2 paid sick leaves (company benefit), and 1 birthday leave;
  • PVI Healthcare & free comprehensive annual check-up for employees;
  • Salary reviews once per year or on excellent performance;
  • International team with a diverse background: Collaborate with some of the world's best talent;
  • Opportunities for learning: Growth is a part of our culture. We take pride in providing our employees with the freedom to develop their skills and excel in their roles;
  • Exciting and enjoyable team building activities: Happy Friday, Monthly Team Meal, Year-End Party, etc.
Company Info
Lalamove Vietnam
Ho Chi Minh
101-300 employees
https://www.lalamove.com/vi-vn/
Ho Chi Minh
101-300 employees
https://www.lalamove.com/vi-vn/
Logistics & Supply Chain

About

Lalamove was born to make on-demand delivery possible for everyone at the touch of a button. Through a single app, users could gain access to a wide fleet of suitable delivery vehicles helmed by professional drivers. Lalamove has become the strategic partner for businesses of all sizes to solve their last-mile delivery issues. From independent brick and mortar stories to restaurants, retail outlets and e-commerce companies, Lalamove helps businesses from a wide array of industries to scale and outsource deliveries based on their needs.

Working Address

327 - 329 Tô Hiến Thành, Phường 12, Quận 10, Thành phố Hồ Chí Minh, VietnamView map

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