Customer Service

CÔNG TY CỔ PHẦN BBCINCORP

• Receive customers enquiries from MKT team and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations,...) on company's services related to start-up, bank account,...via chatbox, email, phone call by English
• Proceed customer orders as company's process (This task will be trained later)
• Follow up the running process and take care of the orders to ensure they are delivered on time

• Bachelor's degree of English linguistics, Economics, Banking,...
• Fluent in English (4 skills)
• Good communication, negotiation, problem-solving skills
• Have basic knowledge of Economics, Finance, or International Banking is an advantage
• Be flexible, dynamic, detail-oriented, and willing to learn
• Female candidates

• Salary review: 2 times/year
• 13th month salary
• Bonus on National Holiday, Birthday
• Annual leave: 12 days, birthday leave and other leaves/public holidays in accordance with the Labor Law of Vietnam
• Social insurance, health insurance & unemployment insurance according to Vietnam Labor Law
• Diversified activities: Monthly Birthday Party, Team-building, Company trip, Noel, Charity, Halloween, other holidays, YEP, Mid – Autumn,…
• A professional, dynamic, international working environment
• Self-served lounge with coffee, tea, snack, etc
• Working hours: Mon - Fri (9 AM - 5:30 PM)

CV in English is required (GPA & English certificate, if any)