Country Manager

freeC's Client

1/ Store Auditing & Quality Excellence

- Schedule store visiting for responsible store

- Provide coaching & holding RM accountable to maintain the company‘s service quality standard. 

- Figure out any hiccup from front operation. Let RM take accountability for the specific Kaizen action plans which lead to sustainable improvement. 

- Implement line-check all facilities and let RM accountable for maintaining ambience. 

- KPI management: be accountable for assigned shop KPI performance. Guide Rm to maximize their KPI performance. 

2/ People development 

- Be responsible for training RM assigned shops. Training RMs to be qualified.

- Pick up potential candidates for RM and do nomination and make sufficient training plans.

- Make sure assigned shops are executing succession on time with recruiting and trainin; never lack skilled partners.

3/ Coordinate Execution 

- Make sure operational updates have been sunk in your assigned shops.

- Make sure responsible shops are executing assigned tasks in time. 

4/ Contribute to the company 

- Contribute to the company‘s quality excellence development in the whole nation.

- Leading specialized project

Requirements:

- Empathy with our vision

- Culture fit (Ommotenashi, Authenticity, Kaizen, Compassion)

- Japanese nationality preferable

- 05+ year work experience in Fine dining/ casual dining restaurant 

- Strong influencing and leadership skills

- Fluent communication skill in English 

- Good office skill (Office software)

- Can work independently, with a dynamic, positive attitude 

- Professional attitude and appearance

- 3 months onboarding, training and working at a designated store

- Works 200 hours/ month: 8 hours/ day and 1 day off per week, flexible working hours based on operation schedule 

- Competitive salary & allowances

- 13th month salary

- 18 annual leave days per year

- Special benefit scheme for expatriates

- Private healthcare insurance

- Internal discount (~50%) for brands of company