Account Supervisor

The A List Việt Nam

JOB DESCRIPTION:

1. Build up customer relationships

• Develop and maintain sustainable long-term customer relationships
• Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.

2. Contract

• Ensure contracts with strict agreements to maximize profits

3. Project implementation

• Forecast industry trends to devise effective marketing strategies for customers and better understanding their operations 
• Collaborate with internal teams to control quality standards.
• Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
• Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
• Assist in resolving challenge and complicate customer requests or critical situations as needed 

4. Payment follow up 

• Collaborate with the Admin and Accounting departments to verify data and customer records, and debt collection support

5. Training

• Develop Training and Developing documents/curriculum related to key skills and expertise.
• Conducting staff training programs within the team 
• Checking and evaluating personal capacity 

6. Report

• Provide regular/unscheduled progress reports to Line Manager and BOD, as well as stakeholders inside and outside the business.

REQUIREMENTS:

• Graduated from University/College with majors in Marketing, Business Administration, Commerce, Communications...
• Having at least 1 years of experience in an AS position, along with possessing relationships with KOLs and Influencers, is a plus.. 
• Skills: Market Analysis & Research; Customer experience understanding. Have basic understanding of finance, human resources, etc.
• Good English skills.

BENEFITS:

• Competitive Salary + 13th Salary + KPI Bonus
• 12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
• Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
• Company Activities: Company trip, teambuilding, YEP + L&D Activities
• Occasion-based offerings: Birthday, wedding, maternity, …
• Annual Performance appraisals and promotion
• Other benefits according to regulations
• A dynamic, creative, and challenging work environment
• Opportunities for professional and personal development
• Working hours: Monday - Friday.