Account Manager

freeC's Client

Account Management

• Be a brand ambassador that comprehends client’s business to communicate with internal teams.
• Be initiative in account management tasks: meet up with client, take brief, brainstorm, research about brand/consumer insights…
• Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).
• Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work.
• Predict problems that may arise and prepare solutions.
• Solve challenging client requests or issue escalations as needed.
• Be responsible for managing 4 – 6 big client accounts in parallel smoothly.
• Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin.
• Balancing competing priorities and multiple projects while meeting strict deadlines is critical.
• Lead internal and external meetings.
• Be able to solve problem and advise client on the spot.
• Follow-up payment as per the contract, report directly to Account Director and Accounting team if any payment delays.
• Submit regular reports as requested by Line Manager.

Business Development

• Build and maintain relationship with client’s direct working team (middle manager).
• Proactively seek for new business opportunities from current clients and new clients.
• Self-plan individual and department targets and achieve results based on business direction of the company.

Team Management

• Lead, train and manage AE and SAE.
• Recruit account team members.
• Solve team and cross-team problems.
• Maintain the spirit and values of the agency to the team.

• Be a Problem Solver with positive “I CAN DO” attitude.
• At least 4+ years of experience in a similar position and industry.
• Be stable under pressure and have strong sense of urgency.
• Must be effective at multi-tasking, time management, presentations skills, strategic and innovative thinking.
• Strong interpersonal skills and team player.
• Good English communication skills.

• Competitive salary and bonus based on the actual performance
• Social Insurance, Health Insurance as required by law
• 24/7 private Health Insurance
• Work in a very motivated & open working environment
• Exclusive benefit packages for management level