Education Consultant
Công ty TNHH Point Avenue PTE

Lưu việc
Toàn thời gian
Tuyển 2 người
Hà Nội
Đăng tuyển ngày 13/03/2023

Địa điểm làm việc

  • 3 P. Vũ Phạm Hàm, Yên Hoà, Cầu Giấy, Hà Nội, VietnamXem bản đồ

Mô tả công việc

Work location:

Cau Giay Center 2nd floor, NOCT1 E4 Yen Hoa New Urban, Yen Hoa Ward, Cau Giay District, Hanoi

Working schedule:

● 5 days/ week during regular Fall & Spring term (Tue to Sun, off Mon & one day on weekdays)

● 6 days/ week during summer & winter camp (day off will be advised later)

Responsibilities and Duties

1. Customer relation management

- Handle customer’s inquiries

- Timely communicate feedback with internal team and make suggestions to improve organization

- Provide good after sales service to have high parent/ student referral source

2. Sales & Re-Enrollment

- Follow-up re-enrollment to meet the pipeline & final sales target

- Consult of prospective students and their families to offer the suitable roadmap based on customers’ needs, and students’ information

- Receive customer payments and hand over cash balance and documents to the Accounting Department

3. Administration

- Arrange class for students

- Translate and interpret feedback/program information to support teacher teams

- Collaborate with teachers to conduct parent teacher conferences

- Organize and assist in PA exhibitions/workshops and other educational events.

4. Other tasks assigned by the first-line supervisor. 

Kỹ năng

Customer Service

Yêu cầu

1. Education:

● Bachelor degree from accredited university

2. Language requirement:

● For Korean speaking course consultant:

   ○ Advance level in Korean (TOPIK 5 or above)

   ○ Fluency in Vietnamese, English (Ielts 6.5 or above) is a must.

● For English speaking course consultant:

   ○ Fluency in Vietnamese, English (Ielts 6.5 or above) is a must.

3. Skills and attitude:

● Strong translation and problem solving skills.

● Ability to work under high pressure and target.

● High customer service mindset.

● Well team-player 

Quyền lợi

  • Competitive salary
  • Term commissions
  • Annual Performance Bonus
  • 25+ paid leaves
  • Premium PTI healthcare insurance
  • Free gym access
  • Team building and other activities
  • International professional working environment
  • Impact-driven culture
  • Professional growth opportunities
Giới thiệu về công ty
Công ty TNHH Point Avenue PTE
Hà Nội
101-300 nhân viên
Hà Nội
101-300 nhân viên
Primary/Secondary Education
Higher Education

Giới thiệu

Point Avenue is a private education technology company that is headquartered in Hanoi, Vietnam and provides early childhood through university educational services across Southeast Asia.

We have a successful track record from China and Korea with a mature curriculum and a set of products infused with technology infrastructure, coupled with a team of passionate and experienced educators.

We believe in mentoring students in a holistic manner, utilizing a highly personalized approach to provide every student with tailored life and educational roadmaps.

We deliver positive outcomes and facilitate every student's potential for future growth.

Địa chỉ

3 P. Vũ Phạm Hàm, Yên Hoà, Cầu Giấy, Hà Nội, VietnamXem bản đồ