Toàn thời gian
Tuyển 15 người
Hồ Chí Minh
Đăng tuyển ngày 18/08/2022

Địa điểm làm việc

  • 507b Huỳnh Tấn Phát, Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh 700000, VietnamXem bản đồ

Mô tả công việc

When you join DNBC Financial Group, you are joining a firm that will invest in your professional development. As an associate, you will receive training and coaching on how to better:

  • Establish trust-based relationships with clients to better serve their organizations.
  • Consult and answer customer inquiries via phone/ website/ email and OTT apps (WhatsApp, Viber, Telegram, Skype, Line, etc.), video-call, in-person meeting.
  • Provide cross-sell opportunities so that customers who need certain services can easily find alternatives.
  • Coordinate processing and operations departments in the sales consulting process.
  • Convert tickets (assigned from Department Manager) to sale order.
  • Submit Purchase Order to processing departments.
  • Resolve issues arising from customers / forwarders / third parties related to order processing, if any.
  • Request documents and process contracts, notify promotions (if any) to customers.
  • Assist customers with payment transactions.
  • Perform data entry, processing, monitoring and reporting on the CRM system.
  • Collect   metrics,   perform   assessments   and  improve   efficiency  (new technologies, upgrades, etc.).
  • Mentorship to entry level staffs.
  • Perform other tasks as required by the Manager.

DNBC Financial Group believes in strengths-based development and coaching, and you’ll receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your goals. Additionally, you will have a professional development manager who manages staffing to help you shape your career.

We view an associate position as the start of a rewarding, challenging, and highly flexible career. During your first years with the firm, you will serve as associate on multiple client engagements and work with a number of colleagues and clients in a range of industry and functional areas.

  • Graduated from university with major is business administration, economics, commerce, finance is preferred. 
  • At least 01 year of experience in professional companies. 
  • Excellent business English (both verbal & written). Experience of working with foreigners is a big plus. 
  • Ability to work independently, proactively, good improvisation;
  • Ability to negotiation, persuasion and communication skills.
  • Good time management and planning.
  • Ability to work overtime when assigned

Kỹ năng

Chăm sóc khách hàng
Sales

Quyền lợi

  • Competitive salary: Competency-based pay.
  • 13th-month salary
  • Tet bonus based on seniority and capacity.
  • 10% salary bonus on special occasions: 30/4, 2/9, 1/1.
  • Allowance based on labor law (Children's Day, Mid-Autumn Festival, Wedding, Maternity).
  • Health insurance, social insurance.
  • Professional train in a probation period.
  • Positive working environment: kindly, dynamic, and creative.
Giới thiệu về công ty
DNBC Financial Group
Hồ Chí Minh
51-100 nhân viên
https://www.dnbcf.com/
Hồ Chí Minh
51-100 nhân viên
https://www.dnbcf.com/
Financial Services

Giới thiệu

DNBC Financial Group has a passion for simplifying global financial payments. Headquartered in Singapore, we’ve grown fast to support enterprises and individuals around the world driving down the cost of sending and spending overseas, collecting payments from global customers, moving cash between international subsidiaries and managing the risk of currency fluctuations.

With recognized expertise and the most comprehensive SEPA payment and SWIFT transfer offering available, DNBC Financial Group is the trusted choice for SEPA services and SWIFT transfer for over 500 corporate customers. Leading companies around Europe also rely on DNBC Financial Group Payments solutions for digital payments.

In short, we provide:

  • Transformation to the way businesses move money around the world.
  • Smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile.
  • Solutions to boost sales, cut costs, increase conversion rates, mitigate fraud and open new markets for merchants and payment service providers.
  • Smart payments gateway that allows you to get paid faster, reduce churn and debit customers all across the globe. Bring your business internationally by debiting customer bank account world wide. Take payments in Euro and other currencies.
  • Better prices than banks.
Địa chỉ

507b Huỳnh Tấn Phát, Tân Thuận Đông, Quận 7, Thành phố Hồ Chí Minh 700000, VietnamXem bản đồ

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