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As a Senior UX Writer, You will be esponsible and play a fundamental role in assessing users’ needs based on users' behaviors across Arobid’s ecosystem. . You will be collaborate with partners like UX designers, researchers, product managers, and engineers, business team, operation team, . Collaboration to a productive outcome of the content is composed. UXW will collaborates with UX Design team members and conduct usability tests and articulate the personality requirements in a UI Design.

What you will do [Job Responsibilities]

• Compose human-centered content. And compose cohesive product narratives and enhance brand voice.
• Develop and maintain a consistent brand tone. Ensure accessibility and inclusivity in all written content.
• Stay informed on UX writing trends and best practices.
• Advocates for product consumers’ needs and designs UX content accordingly.
• Develop and implement content strategies for product features across mobile and web platforms.
• Write clear, engaging, and user-centric copy for UI elements, error messages, tooltips, and conversational interfaces.
• Collaborate with UX designers, product managers, and developers to ensure content integrates seamlessly with design and functionality.
• A/B testing checks the design and content of various control buttons with variations.
• Provide valuable feedback to user research results and advice to incorporate new insights into research work. And analyzes attitudinal and behavioral research.
• Conduct user research to understand audience needs and refine content based on feedback.
• Suggest changes in a product design as per the data gathered from how users interact with a digital product.
• Enhance business conversions and improve results by quality testing and iterations on digit product content
• Create content for prototypes and test usability to optimize clarity and effectiveness.
• Communicate insights with team members for effective working
• QA testing identifies the product issues and bugs.
• Insightful and creative at data research

What you will need [Preferred Qualifications]

• Minimum of a Bachelor’s degree in a relevant field
• Proficient in English
• 3+ years of proven experience as a UX writer
• Efficient at team handling
• Strong collaboration and communication skills to work cross-functionally.
• Familiar with localization and mapping of content into various languages
• Exceptional writing and editing skills with a focus on clarity and brevity.
• Proven experience in UX writing, content design or a related field.
• Understanding of UX principles and user-centered design processes.
• Experience working with design tools (e.g., Figma, Sketch) and content management systems.
• Technical Skills include Data Analytics, Content Strategy, marketing, UX Design, User Research, User-Centric Mindset.
• Ability to adapt tone and style to diverse user needs and contexts.
• Skillful with UX design and writing tools
• Efficient project handling and writing skills
• Good communication and verbal skills, particularly with subject matter experts and users
• Knows how to communicate through and write text in Figma
• Previous experience participating in a Scrum and Agile environment

Nice-to-have

• Experience working on products at scale, especially with B2B flatform, Trade Expo.
• Familiarity with content design systems, or Figma.
• Experience working as UX Design, BA ...

• Social insurance coverage upon signing your employment contract.
• Generous leave policy: 12 annual leave days plus all Vietnamese public holidays.
• 13th-month salary (applicable from the probationary period).
• Company-provided equipment.
• Well-stocked pantry: tea, coffee, snacks, microwave, etc.
• Engaging company activities: Company trips, team-building events, regular internal events (including live music performances!), and access to company-sponsored badminton courts.