Senior Business Analyst

freeC's Client

• Act as the business analyst for assigned business outcomes, including:
• Breaking down work and scoping business outcomes, epics, and features.
• Defining clear, actionable, and testable acceptance criteria for functional requirements.
• Specifying non-functional requirements.
• Deliver business analysis services as outlined in the business analysis service catalog, enabling business change through technological and organizational initiatives.
• Support business outcome delivery by conducting methodical, detail-oriented analysis and problem-solving.
• Contribute to risk management and governance by identifying, articulating, and documenting risks and dependencies while collaborating with squad members to mitigate them.
• Create high-quality artifacts to document processes, decisions, and ongoing work, including internal change collateral, training materials, process maps, testing activities, and release documentation.
• Maintain and manage documentation to ensure information remains current, updating and editing as directed by the squad.
• Drive successful delivery of business outcomes through structured analysis and problem-solving.
• Ensure effective risk identification and mitigation.
• Produce clear and comprehensive documentation to support change and implementation efforts.
• Collaborate with team members to align on goals and processes while adhering to Agile principles.

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field. A degree in business, economics, science, or equivalent is preferred.
• 5+ years of experience in business analysis across any industry.
• Proven ability to deliver high-quality artifacts such as business cases, process maps, customer journey maps, functional and non-functional requirements, technical specifications, governance definitions, testing materials, and risk/control flows.
• Experience preparing teams for technical releases.
• Familiarity with regulatory compliance, risk management, and scheme management.
• Hands-on experience working in cross-functional Agile environments and contributing to Agile ceremonies and practices.

Key Skills:

• Knowledge of industry-standard frameworks such as BABOK, PMBOK, and Agile practices.
• Skilled in problem-solving, with the ability to propose evidence-based and viable solutions.
• Proficient in planning, prioritization, and meeting project deliverables.
• Familiarity with process improvement methodologies like Six Sigma, ISO 9000, and BPMN.
• Ability to collect, filter, analyze, and interpret datasets to produce actionable insights and conclusions.
• Strong communication skills with the ability to convey relevant information succinctly and solicit feedback effectively.
• Experienced in managing relationships with diverse stakeholders.
• Foundational understanding of change management, product management, and risk management tools and frameworks.
• Foundational knowledge of banking processes, systems, and infrastructure is a plus.

Preferred Skills:

• Tertiary qualifications in business, economics, science, or a related profession.
• Familiarity with tools and methodologies that support process improvement and technical release management.

• Pay the SHUI package (social insurance, health insurance, unemployment insurance) for a full salary after probation, according to the law.
• Premium Healthcare Insurance package + 1 for Child or Spouse
• 13th salary bonus+ TET gift + Lucky money at the end of the year
• 18 annual leave + Christmas Day + 30 sick leave+ 15 childcare leave
• Salary Review Yearly in April
• Technical certificates incentive and Hot-skill incentive monthly if qualified
• Reward Package (Recognition platform) with the obvious vision of a career path road map and Salary Advance Program
• Overseas transfer, a chance to work onshore frequently if qualified
• Working in a professional and clear policy and process environment, a multi-national company, daily using English
• Free training resources with Udemy and LinkedIn training and training Plan offline and online every year
• Hybird working: Office and Working from home remotely, laptop provided 
• Company trip/Quarter Project Trip, Wedding Greeting, Newborn Greeting,…
• Friendly working environment
• Other benefits like project bonus, quarterly bonus, and performance bonus depend on our Client's proposed