Senior Application Management Specialist
Ideal Life

Full time
Hiring 2 people
Ho Chi Minh
Published 01/09/2021

Working Address

  • 9 Đoàn Văn Bơ, Phường 13, Quận 4, TP. Hồ Chí MinhView map

Job Description

  • Prepare clear and concise business requirement documents based on business and company direction for the IT team to develop. Ensure proper tracking of all CRs / Enhancements and other requests in a structured and organized manner.
  • Responsible to co-ordinate with all internal business departments on issues raised, consolidate and raise the same with the IT department and track the development / fixing of the bugs raised.  
  • Responsible for testing (UAT) every enhancement / CR / development from business side prior to moving to production. Maintain the level of urgency and agreed timelines for deployment. Also, perform daily checks on all the applications (production environment) to ensure smooth functioning of the business activities  
  • Monitor and follow up on daily basis current statuses of the applications, make the statistic reports about incidents to ensure accurate reporting. Ensure closure of all incidents in a timely manner
  • Actively support all different sales functions / business users in proactively answering any queries / doubts regards to the usage of the application
  • Undertake other tasks assigned by Line Manager.
  • University degree and above, preferably in IT or technical areas
  • At least 03 years’ experiences in same position, preferably working experience in Insurance, Banking, Finance Industry
  • 3-5 years of experiences in application support, solution delivery
  • Solid knowledge in: Programming languages , database management systems, Point of Sales (POS), CRM, E-Commerce systems; Business processes, especially in the field of insurance.
  • Fluency in both Vietnamese & English.

Skills

Business Analysis
Business Process
English
Mobile Applications

Benefits

  • 13th salary, Performance Bonus
  • Annual leave: 15 days
  • Health Insurance for employee
Company Info
Ideal Life
Ho Chi Minh
1-50 employees
http://izion24.com.vn
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Ho Chi Minh
1-50 employees
http://izion24.com.vn
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Information Technology & Services
Insurance

About

IDEAL LIFE JSC – IZI ON 24, an insurtech company which was established in 2021

WHO WE ARE:

We are an Insurtech company which was established in 2021 with a dynamic and young team. We are also known in the brand “izion24

OUR VISION

“To Standout in the Insurtech arena of Vietnam through a Comprehensive, Scalable and Reliable Digital Insurance Platform, enabling unprecedented reach to varied segments of consumers (B2C) and Partners(B2B) in the Industry”.

OUR SERVICES

“We offer a ONE STOP SOLUTION for all Insurance related Needs”

Working Address

9 Đoàn Văn Bơ, Phường 13, Quận 4, TP. Hồ Chí MinhView map

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