As we are pioneers in the Social Listening & Analytics Industry, the candidate who is selected will play an important role in our Product & Platform team. He/she will be in charge of below key roles & responsibilities:
- Manage product requirement team: Business Analysts, Design, Customer Support to develop product and manage customer feedback.
- As the main contact point in collecting and analyzing business requirements from stake-holders: BOM, Business Teams, Marketing Teams, etc.
- Together with the Technical Director to manage the product development process. Be the person to manage product back-log.
- Develop products/tools to serve internal customers/service lines, external users, production team (services operation), marketing teams, business teams. In short, Product Manager/Director develops products/tools to serve Sales, Marketing and Operations.