Product Manager (TMS)

freeC's Client

• Take full ownership in setting direction and developing the TMS (Transportation Management System) product.
• Build a medium- to long-term product roadmap aligned with strategic goals and actual operational needs.
• Work directly with operations teams, dispatch centers, warehouses, and drivers to thoroughly understand needs and pain points in the logistics chain.
• Analyze business requirements, prioritize product features, write PRDs/User Stories, and lead the product development team.
• Coordinate with PO, UX, Development, and QA teams to ensure product quality and timely feature releases.
• Oversee the entire TMS product development lifecycle: from ideation and analysis → design → implementation → UAT → release.
• Monitor real-world system performance, analyze data, and gather user feedback for continuous product improvement.
• Define and track performance indicators (KPIs/OKRs) for the TMS domain and report to the Executive Board.
• Collaborate on building management dashboards and configuring logic rules for routing, driver dispatching, vehicle allocation, etc.

Experience Requirements:

• Minimum 7 years of experience in product development, including at least 3 years working with logistics operation systems, especially TMS or WMS.
• Prefer candidates with experience in logistics, delivery, transportation companies, or e-commerce platforms with in-house delivery teams.
• Experienced in managing PO teams or cross-functional collaboration (Business, Operations, Tech).

Professional Skills:

• Deep understanding and ability to model end-to-end logistics processes (from first mile to last mile).
• Proficient in writing product documentation (PRD, Epic, User Stories, Acceptance Criteria).
• Strong knowledge of logistics coordination logic, including shipment routing, delivery planning, vehicle dispatch, driver timekeeping, and order tracking.
• Familiarity with tools such as Jira, Confluence, Figma, Miro, Tableau/Power BI is a plus.
• Experience in deploying complex, integrated systems (e.g., TMS ↔ CRM ↔ OMS ↔ WMS...).

Education & Additional Skills:

• Bachelor's degree in Logistics, Systems Management, IT, Industrial Engineering, Transport Economics, or related fields.
• Excellent communication, critical thinking, presentation, and persuasion skills.
• Ability to thrive in a fast-paced, rapidly changing environment.
• Strategic product mindset with the ability to balance operational needs and technological capabilities.

• 13th-month bonus, and performance-based rewards.
• Clear product ownership and direct impact on national logistics operations.
• Career advancement opportunities to Domain Lead / Head of Product / Product Director.
• Candid, data-driven work environment with direct exposure to real operational teams and senior leadership.