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Key Responsibilities

• Make outbound calls to prospective U.S. clients provided by the company

• Respond promptly to customer inquiries via social media platforms (e.g., Facebook, X), email, and other digital channels

• Engage with leads in writing and by phone to convert conversations into scheduled calls or direct enrollments

• Build trust with clients by understanding their financial situation and explaining how our debt relief program can help

• Handle objections professionally and confidently

• Accurately document all client interactions in the CRM system

• Meet and exceed individual KPIs and conversion targets

Job requirements

How well do you fit this job and rank among other candidates?

• Fluent English with a clear American accent (Native English level)

• Confident, professional communication — both spoken and written

• Understanding of cultural slangs and differences in conversations

• Comfortable with outbound calling and fast-paced work environments

• Strong sales mindset and persuasive ability

• Willingness to work night shifts (aligned with U.S. time zones)

• Previous experience in sales, financial services, customer support, customer service, or call centers is a plus

• Familiarity with CRM systems is a bonus

Preferred Qualifications

• Studied or lived in the U.S/CAN.

• Experience in debt relief, collections, or U.S/CAN. consumer finance

• Understanding of U.S/CAN. credit and lending systems

What We Offer

• Paid training and sales coaching

• Work in a native-English, U.S.-market environment

• Opportunities to grow into Senior Sales or Team Lead roles

• Supportive, high-performance team culture

• Modern, comfortable office in HCM