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This is a full-time on-site role for a Chief Executive Officer located in the Hanoi Capital Region. The CEO will be responsible for overseeing the operations and strategic direction, Day-to-day tasks include financial management, operations oversight, business planning, sales strategies, and strategic planning.

RESPONSIBILITY

• Strategic Planning:
• Develop and implement the company’s vision, mission, and long-term goals.
• Identify market opportunities and set strategic priorities to ensure sustainable growth.
• Operational Management:
• Oversee daily operations of all coffee shop locations, ensuring high standards of service and product quality.
• Implement efficient operational processes and systems to enhance productivity.
• Financial Oversight:
• Prepare and manage annual budgets, financial forecasts, and performance reports.
• Monitor financial performance and implement corrective actions as necessary to achieve financial goals.
• Team Leadership:
• Lead, mentor, and develop the management team to foster a culture of excellence.
• Promote employee engagement and ensure a positive work environment.
• Marketing and Brand Development:
• Oversee marketing strategies to enhance brand visibility and customer loyalty.
• Collaborate with the marketing team to develop promotional campaigns and initiatives.
• Stakeholder Relations:
• Build and maintain relationships with key stakeholders, including suppliers, partners, and customers.
• Represent the company at industry events and conferences.
• Compliance and Risk Management:
• Ensure compliance with health, safety, and regulatory standards across all locations.
• Identify and mitigate potential risks to the business.

QUALIFICATIONS

• Education: Bachelor’s degree in Business Administration, Hospitality Management, or related field (Foreign Degree preferred).
• Experience: Minimum 5 years in a senior leadership role within the F&B industry, preferably with coffee shop/ restaurant experience.
• Skills:
• Business mindset
• Strong leadership and team-building abilities.
• Proficient in strategic planning and business development.
• Exceptional communication and interpersonal skills
• Open mindset, energy
• People/ Cultural oriented
• Integrity
• English (Intermediate)

• Equity based on KPIs and commitment period
• Quarterly and annual bonuses: Based on the level of achievement of business goals
• Senior staff benefits as per company regulations