Content and Communications Specialist
KEGMIL VIETNAM

Save Job
Full time
Hiring 1 people
2 years of experience
Ho Chi Minh
Published 14/11/2024

Why You’ll Love Working Here

PVI
Fully paid
Macbook Pro

Working Address

  • 88 Bạch Đằng, Phường 2, Quận Tân Bình, TP. HCMView map

Job Description

About Kegmil


  • Kegmil is a holistic solution provider of mission-critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (a world-leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
  • Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore, etc.
  • Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others


Location: HCMC or Remote

Job Type: Full-time


Job Description: We are looking for a versatile and tech-savvy Content and Communications Specialist who can not only create engaging content across various media but also leverage artificial intelligence to enhance content production processes. This role requires a blend of technical proficiency, creative aptitude, and a deep understanding of user-centric design.


Key Responsibilities:

  • AI-Driven Content Generation: Master and deploy AI tools to generate high-quality content from provided materials, refining AI models to ensure accuracy and brand consistency.
  • Product Documentation: Produce detailed user guides and documentation, focusing on clarity and usability from the user’s perspective, utilizing AI to streamline information gathering and synthesis.
  • Video Production: Develop and produce instructional and promotional videos, using AI to assist with scripting and preliminary edits, effectively communicating product benefits and features.
  • Digital Content Creation: Craft compelling content for the company website, blogs, and social media channels, optimizing content for search engines and social engagement using AI tools.
  • Project Documentation: Create comprehensive project documentation to articulate project scopes and updates to stakeholders, leveraging AI for data accuracy and detail.
  • Q&A for AI Chatbot: Develop intuitive and responsive Q&A content for AI chatbots, enhancing automated customer support capabilities.


Required Skills and Qualifications:

  • Bachelor’s degree in Communications, Journalism, Marketing, or a related field.
  • Proven experience with AI content generation tools and digital content management.
  • Strong ability to translate complex product information into user-friendly formats.
  • Rapid learning capability and eagerness to continuously acquire new skills.
  • Exceptional writing, editing, and verbal communication skills.
  • Logical thinker with an analytical approach to problem-solving.


Preferred Skills:

  • Experience in SaaS Product, especially with user-centered design and customer interaction technologies.
  • Technical proficiency in video editing, graphic design, and AI technologies.


What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Dynamic and innovative work environment with opportunities for personal and professional growth.


Skills

Content Writer
Technical Writing
Software documentation

Benefits

  • Work with experienced & strong technical veterans (software architects with 10+ years of experience)
  • Friendly & active working environment.
  • Work on various bleeding-edge technologies such as big data processing, video streaming, cloud computing.
  • Social and Health insurance under Vietnamese Labor Law.
  • Twice-yearly salary review based on actual ability and contribution.
  • Annual health check, company trip, frequent team building activities
Company Info
KEGMIL VIETNAM
Ho Chi Minh
1-50 employees
http://kegmil.com
Ho Chi Minh
1-50 employees
http://kegmil.com
IT/ Software

About

Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. We are on a mission to empower millions of desk-less field service professionals in Southeast Asia with technology and data to supercharge their operational efficiency and service performance. Our cloud- based, mobile-first software intelligently automates and optimizes field activities for maintenance heroes who keep our world running across industries from elevator to data center equipment servicing.


We are a curious and collaborative team that derives purpose and joy from putting our customers at the center of our innovation, helping them to transform and grow their businesses profitably. Our culture also inspires our employees to be their best in an inclusive and supportive environment. We listen to and learn from one another, take ownership and deliver on our promises with grit, resilience and speed to lead the age-old field service industry into the future.

Working Address

88 Bạch Đằng, Phường 2, Quận Tân Bình, TP. HCMView map

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