Operations Management
People Development
Customer Experience

Country Manager

freeC's Client
Save Job
Full time
Hiring 1 people
5 years of experience
Published 23/02/2024

Job Description

1/ Store Auditing & Quality Excellence

- Schedule store visiting for responsible store

- Provide coaching & holding RM accountable to maintain the company‘s service quality standard. 

- Figure out any hiccup from front operation. Let RM take accountability for the specific Kaizen action plans which lead to sustainable improvement. 

- Implement line-check all facilities and let RM accountable for maintaining ambience. 

- KPI management: be accountable for assigned shop KPI performance. Guide Rm to maximize their KPI performance. 


2/ People development 

- Be responsible for training RM assigned shops. Training RMs to be qualified.

- Pick up potential candidates for RM and do nomination and make sufficient training plans.

- Make sure assigned shops are executing succession on time with recruiting and trainin; never lack skilled partners.


3/ Coordinate Execution 

- Make sure operational updates have been sunk in your assigned shops.

- Make sure responsible shops are executing assigned tasks in time. 


4/ Contribute to the company 

- Contribute to the company‘s quality excellence development in the whole nation.

- Leading specialized project


- Empathy with our vision

- Culture fit (Ommotenashi, Authenticity, Kaizen, Compassion)

- Japanese nationality preferable

- 05+ year work experience in Fine dining/ casual dining restaurant 

- Strong influencing and leadership skills

- Fluent communication skill in English 

- Good office skill (Office software)

- Can work independently, with a dynamic, positive attitude 

- Professional attitude and appearance


Operations Management
People Development
Customer Experience


- 3 months onboarding, training and working at a designated store

- Works 200 hours/ month: 8 hours/ day and 1 day off per week, flexible working hours based on operation schedule 

- Competitive salary & allowances

- 13th month salary

- 18 annual leave days per year

- Special benefit scheme for expatriates

- Private healthcare insurance

- Internal discount (~50%) for brands of company


Company Info

Ho Chi Minh
101-300 employees


freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Working Address

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMView map