Business Analyst

25 - 35 mil VND
Ha Noi
Full time
Published 08/02/2021

Job Description

Business-focused role

  • Understand the needs of multiple stakeholders
  • Organize and coordinating pre-sales actions concerning all the activities and products offered by LINAGORA (software, services, and consulting)
  • Facilitate the negotiation of requirements among multiple stakeholders
  • Identify the current- and future-state business processes
  • Help the business stakeholders envision the future and how their work will need to change to support the future

Technology-focused role

  • Create, analyzing, and validating detailed functional specifications
  • Facilitate design sessions with the implementation team to define the solution
  • Deliver elements of systems design, including data migration rules, business rules, wireframes, or other detailed deliverables
  • Realize models and/or POC and demonstrating it during the defenses at our customers/prospects
  • Create SRS (System Requirement Spec), Feature List, UC list and UC detail, GBR (General Business Rules), wireframe for complex UCs
  • Work with UI for UI design and screen mockup
  • Assist PO on project scope, estimation, and planning
  • Assist PO on requirement sign off process and managing project change requests
  • Work with QA to verify that all requirements of the system are fulfilled by the implementation in the traceability manner among requirements, CR(change request), and implementation
  • Support UAT in testing, verifying bugs/issues with clients


  • Participate in various projects of Company from time to time
  • Keep in touch with the latest Open Source technologies
  • Manage, develop, coach the assigned team members.


  • Degree in Information Technology, Computer Engineering, Business Administration or related fields 
  • 3+ years experience in BA role
  • Experience with SaaS business model and SaaS Collaboration suite application 
  • Experience in the projects implementing open source technologies is highly appreciated 
  • Excellent problem-solving skills, analytical mindset, detail-oriented
  • Good level of English
  • Like to work in a team, share experiences, contribute to user communities, or even free projects.


  • Work in a multinational team with highly skilled people for international projects.
  • Correct work-life balance.
  • Annual company trip, exciting team-building activities.
  • Working time: 5 days/week, from Monday to Friday.
  • Lunch allowance, 13th-month salary, competitive salary.
  • Annual health checkups and other benefits based on labor law.
  • Participate in Open Source communities and conferences in Vietnam.
  • Modern working space, free coffee.