Business Analyst

freeC's Client

1. Acting as a Liaison Between Departments

• Serve as the communication bridge between the Director, Sales, Platform, and Development teams.
• Ensure that business and recruitment system requirements are accurately conveyed to developers for system enhancement.

2. Gathering and Communicating Requirements

• Work closely with relevant departments to understand business objectives and recruitment system needs.
• Clearly translate business requirements into actionable development tasks for the technical team.

3. Analyzing and Improving Recruitment Processes

• Evaluate business and market trends to propose process improvements.
• Develop solutions to optimize recruitment efficiency and enhance the user experience.

4. Creating Documentation & Overseeing Implementation

• Prepare comprehensive business requirement documents and workflow processes.
• Monitor project progress to ensure timely execution and provide status updates to stakeholders.

5. Testing and Evaluating System Enhancements

• Conduct system testing to ensure new features meet business needs.
• Collect user feedback and suggest further system refinements.

6. Providing Ongoing System Support & Maintenance

• Ensure the recruitment platform operates smoothly and aligns with user expectations.
• Assist departments in troubleshooting and resolving system-related issues.

REQUIREMENTS

• Bachelor’s degree in Business Administration, IT, Economics, or related fields.
• At least 5 years of experience in recruitment technology or HR solutions.
• Proficient in spoken and written English.
• Strong background in recruitment systems, including ATS (Applicant Tracking Systems), CRM, and online hiring platforms.
• In-depth understanding of recruitment trends and the ability to apply modern technology solutions.
• Familiarity with database structures, software development cycles (SDLC), and recruitment-related technologies (AI, Big Data is a plus).
• Excellent business analysis and communication skills, with the ability to convey technical concepts to non-technical teams.
• Experience in project management and process optimization.

Compensation & Recognition

• Competitive salary with annual performance reviews
• 13th-month salary and annual bonuses
• MVP and Shining Star awards for outstanding employees
• Global, professional, and innovative work environment

Workplace Perks

• Full Social Insurance (SHUI) as per Vietnamese labor law
• Premium private medical insurance (PVI) and annual health check-ups
• 15 days of paid leave, Christmas leave, and additional menstrual leave for female employees
• Company trips, team-building events, and year-end celebrations
• Special occasion gifts and a fully stocked snack bar
• Sponsored training courses and quarterly book purchases
• Modern equipment and tools for a seamless work experience