Account Manager (TOPIK 5+)

freeC's Client

• Act as the primary point of contact for Korean clients throughout the entire IT Outsourcing (ITO) project lifecycle, from presales and project delivery to acceptance and payment settlement.
• Build, maintain, and strengthen long-term client relationships while consulting and proposing suitable IT solutions and services.
• Collaborate with Presales and Delivery teams to prepare proposals, estimations, contract negotiations, and manage sales pipelines.
• Work closely with Project Managers and Delivery teams during project execution to address issues, manage change requests, and ensure compliance with contractual commitments and SLAs.
• Monitor account performance, including revenue, billing status, payment collection, and sales forecasting.
• Proactively identify upselling and cross-selling opportunities while supporting new business development, networking, and marketing initiatives.

Requirements

• Fluent Korean communication skills (TOPIK Level 5 or above); English proficiency is a plus.
• At least 1 year of experience in Sales, Account Management, or Business Development within the IT industry, with direct exposure to Korean clients.
• Strong multitasking, problem-solving, and deadline management skills in a dynamic project environment.
• Analytical mindset with the ability to consolidate information and track key metrics such as revenue, project effort, and timelines.
• Willingness to learn IT/ITO domain knowledge and collaborate effectively with technical teams.

• 13th-month salary and performance-based bonuses, including project rewards, outstanding employee recognition, and language/professional certification bonuses.
• Comprehensive training programs covering IT knowledge and professional skills development.
• Company and department trips twice a year.
• Full sponsorship for language and professional certification training and examination fees.
• Comprehensive health insurance package.
• Social insurance contribution based on 50% of salary.
• Additional benefits including monthly team-building activities, annual company retreats, and periodic health check-ups.
• Full statutory benefits in accordance with Vietnamese Labor Law, including social, health, and unemployment insurance.
• Annual leave and public holidays as regulated by law.
• Young, dynamic working environment with clear career development and advancement opportunities.