Senior Manager/ Senior Delivery Manager (N2+)

freeC's Client

As a Senior Manager, you will define business plans for your group and lead offshore business activities, including sales support, opportunity analysis, pre-study, implementation, and upgrade projects for both existing and new customers.

This is a key leadership role responsible for managing a group of managers, ensuring smooth offshore operations, achieving business targets, and overseeing projects end-to-end with a strong focus on quality, delivery, and contractual compliance. 

• Lead and manage offshore delivery teams across multiple projects, with a total team size of over 50 members, including business partners.
• Execute business strategy by business domain and prepare customer strategy by business domain, aligned with division and company objectives, including mid-term plan and demand changes.
• Ensure projects are delivered with high quality, on time, within budget and scope.
• Define countermeasures and action items with proper priority to achieve delivery performance, including quality, risks, changes, and financial status, and report to division leadership.
• Act as a key escalation point for delivery and customer-related issues.
• Maintain effective communication with customers (especially Japanese clients) and internal stakeholders.
• Build, mentor, and develop managers and key members through performance management and career development.
• Drive continuous improvement of delivery processes, quality standards, and operational KPIs.
• Conduct pre-sales, estimation, and proposal, including reviews for team members.
• Take on additional responsibilities to support operational and organizational improvement.

Your skills and experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 10 years of experience in software development, including at least 5 years in a senior management role such as Senior Manager, Division Manager, etc.
• Strong experience in offshore delivery management, preferably for Japanese clients.
• Solid experience in business planning, business documentation, and executive-level presentations.
• Proven track record in budget management, project estimation, quality management, resource management, and risk management.
• Solid understanding of project management methodologies and best practices (Waterfall, Agile/Scrum)
• Experience managing large-scale or multi-project environments.
• Fluent Japanese communication and negotiation skills (JLPT N2 or above).
• Strong leadership capabilities with a demonstrated ability to drive execution and deliver results.

Why you'll love working here

• Working time: Mon-Fri, Hybrid working mode
• 13th Month Salary + Year-End Reward (a half month) + Excellent Bonus
• Special allowance for foreign language certificate (up to 500USD/month)
• Full social package (SI, HI, UI) & Premium healthcare insurance (Bao Viet)
• Annual Health Check at top-tier healthcare centers
• Up to 19 days of paid leave
• Free Japanese Classes, 1:1 sessions with native teachers
• Udemy account provided & Sponsorship for technical certificates (AWS, Azure, PMP, etc.) 
• Exciting activities: Company Trip, Xmas & Year-End Party, Sports Day, Outing Trip, etc.
• Reward Most Valuable Player (MVP) for individual & team: twice a year
• Sports clubs provided (100% sponsored by the company): Football, Badminton
• Professional environment with clear procedures and well-working facilities
• Onsite opportunities: short-term and long-term assignments in Japan, and APAC.