Account Manager (Home based - Plastic)

Faro Vietnam

1. Customer Management

Major Activities:

• Manage the relationship at various levels in the clients – building client relationships.
• Preparing presentations and regularly attend customers meetings.
• Resolve/Coordinate customer complaints effectively
• Identify the problems accurately and providing timely solutions
• Conduct customers’ assessments and analyses to ensure strategic focus is in the right place.
• Prepare customer visit report.

Outcome:

• Understanding the requirements of the clients & positioning an appropriate solution.

2. Business Development

Major Activities:

• Obtain the requirements of clients and use this information to create business development strategies customized to the customer.
• Studying customer base of products or services – identify potential customers.
• Developing campaigns to help build a company’s profile or its brand image.
• Creating proposals with recommendations based on market demand.
• Effectively strategizing to create new businesses and customers on a continuous basis.
• Monitor competitor’s offering, prices and sales.
• Provide one-stop products that best suit customers’ planning.

Outcome:

• Identify potential customers

3. Credit Management

Major Activities:

• Co-ordinate with credit control to make appropriate credit recommendations.
• Recommend customer to use the company approved banks for opening Letter of Credit.
• Be responsible for payment collections.

Outcome:

• Minimize company risk and also assess the creditworthiness of prospective customer.

• Minimum Degree in Chemistry or Chemical Engineering Working Experience
• Minimum 3 years in Plastic Industry Technical and Professional Knowledge
• Good understanding on plastic market and manufacturing industry
• Knowledge of Plastic Products, Sales & Marketing of plastic products.
• Good presentation and technical writing skills, sales skills, negotiation skills and advanced computer knowledge
• Credit Management Language Skill Required
• English, Vietnamese