Service Assistant Manager (Bangalore)

freeC's Client

WHAT WILL YOU BE COACHED?

Be ready to be responsible for managing the entire service team & achieve the goals of restaurant, you will be experienced:

1. Assisting Restaurant Operation

• Build up a good relationship with customers to make sure that they are happy with our food and service;
• Assist managing all the restaurant staffs and make sure that their work quality is at the Company's standard;
• Manage and make sure that the restaurant environment is always at the Company's standard & core value.

2. Training

• Train leaders of each department and maximize the performance of each team;
• Have close communication with leaders and make sure that the progress of each department’s training is on track;
• Fully understand the training protocols and systems of the Company and suggest ideas to improve it if any;

3. Assisting in Cost Management

• Be always aware of the labor, food, and other costs of the restaurant and make sure that the total cost is lower than the target;
• Come up with ideas and implement them to meet the total target cost;
• Manage the daily sales and input all the necessary numbers on a pre-determined sheet;
• Analyze the sales and come up with ideas to increase sales and then implement those ideas into daily restaurant operations.

4. Other Tasks

• Have close communication with Restaurant Manager, operation supervisors, leaders, and office teams to improve the performance of the restaurant;
• Consult with staffs and support creating the Great Place to Work;
• Update the immediate Restaurant Manager about a long, mid, and short term goal achievement progress in a timely manner;
• On behalf of Restaurant Manager & Acting Restaurant Manager when he/she is not available in the restaurant.

WORKING SCHEDULE

• 208 hours/ month ~ 26 working days, flexible working hours based on operation schedule

WHO YOU ARE

• English: Advanced level in speaking and writing;
• Experience: At least 02-year experience in the manager position or assisting in F&B field at an international company;
• Outstanding Customer Service mindset;
• Strong leadership, management, and problem-solving skills;
• Being independent, proactive, patient, high responsibility, and willing to work under high pressure;
• Commit to the goals of leading restaurant team in order to expand company business;
• Understanding COGS management is a plus

WHAT WE OFFER?

• Competitive salary
• Wow & Birthday party monthly
• 18 annual leave days per year
• Private healthcare insurance PTI
• Special internal discount (~50%) for brands of Company, etc
• 13th month salary, KPI bonus
• Company trip & team building