Senior Corporate Sales Executive (Hospitality)

Opussaigon

- Work with Director of Sales and Marketing to implement short and long range goals, objectives, policies and corporate driven operating procedures.

- Develop, prioritize, and implement proactive and reactive sales action plan. Coordinate sales selling cycle and methodology.

- Create and execute a sales strategy to meet the production requirements from the Leisure and Travel segments consistent with the outlet’s group rate and revenue goals.

- Identify market trends and develop strategic and tactical recommendations to the department head.

- Monitor developments in Social Media commerce and make recommendations to the reporting line as to how to best leverage those channels.

- Provide research for developing plans which identify marketing opportunity, direct and web-based marketing and new project development.

- Oversee the contracting process and maintain relationships with customers under the Leisure and Travel segments

- Consults with representatives of client group or organization to plan details.

- Compiles estimated costs, submit input on final budget, track budget statistics and prepares management reports. Assist with analysis for improvement in effectiveness of sales, methods, costs and results.

- Oversee facility and equipment in the responsible areas to make sure they are in complete working order.

- Recommend/implement incentive programs in each department that addresses reducing costs or increasing revenues and meets company’s budgetary guidelines.

- Projects monthly forecasts; produces regular and special reports; maintains required records and files.

- Maintain excellent working relationships with Key Wholesalers.

- Represent property at community functions and business meetings to promote destination and outlets.

- Support all outlet and corporate wide training, guest relations, branding and cultural indicatives.

- Provide input in recruiting, training and evaluating performance of Leisure and Travel sales team members under direct supervision. To ensure staff delivers a first-class service with unmatched elegance and professionalism while promoting a culture of accountability.

- Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff.

- Creates an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.

- Maintains close work relationships with other departments and their leaders to promote feedback, cross training and efficient operations.

- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encourage/required (depending on guest contact level).

- Exceptional and professional communication skills, both oral and written.

- Proven successful sales record. Ability to structure sales quota goals and revenue expectations while creating measurable results.

- Familiarity with statistical reports.

- Ability to implement strategic plans.

- Prior experience with contracting, negotiating and change management.

- Knowledge of market segmentation, yield and inventory management.

- Demonstrated experience in hiring, training, empowering and mentoring employees.

- Capacity to foster productive relations and communicate ideas, thoughts and direction in client and group meetings.

- Strong leadership, sound judgment, and superior decision-making, problem-solving and follow up skills. Ability to resolve operational and sales conflicts and challenges.

- Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy. Exercise confidentiality with hotel and guest data.

- Adheres strictly to confidentiality agreements and other policies and procedures provided by the company and appropriate for the region.

- Strong understanding and appreciation of the concept of luxury entertainment and hospitality.