• Lead the development and execution of succession planning initiatives to ensure a strong leadership and talent pipeline across the organization.
• Partner closely with HR Management and Department Heads to conduct regular talent assessments and people review sessions, identifying and developing high-potential employees.
• Monitor succession pipelines and create actionable development plans to strengthen internal talent readiness.
• Integrate succession planning strategies with performance management, learning & development, and internal mobility programs.
• Manage and oversee the full performance management cycle, including OKRs, KPIs, and 360-degree feedback processes, ensuring consistency, fairness, and high evaluation standards across teams.
• Support the resolution of performance-related issues and facilitate Performance Improvement Plans (PIPs) when required.
• Coach and guide managers on employee assessment, effective feedback delivery, and data-driven people management decisions.
• Provide consultation and support on employee relations matters, including workplace conflicts, grievances, disciplinary actions, and employment terminations for non-complex cases.
• Ensure HR practices and processes remain fully compliant with Vietnam Labor Law and internal company regulations.
• Assess people-related operational risks and recommend appropriate solutions to HR leadership.
• Drive continuous improvement initiatives to enhance HR processes, operational efficiency, and risk management.
• Perform additional duties as assigned by management.

Requirements

• Minimum 3+ years of experience partnering with business stakeholders to drive people strategies, employee development, and organizational growth.
• Previous experience within the Technology or E-commerce industry is highly preferred.
• Strong understanding of modern performance management frameworks, including OKRs, KPIs, and 360-degree feedback methodologies.
• Proven ability to design, standardize, and optimize HR processes and workflows.
• Hands-on experience with HRIS platforms such as Base, Odoo, SAP, or similar systems.
• Digital mindset with the ability to streamline and automate repetitive administrative processes.
• Strong analytical skills with the ability to transform HR data into meaningful insights and actionable recommendations.
• Capable of acting as a strategic partner to Technical and Product teams, providing consultative support and constructive challenges when necessary.
• Excellent communication and stakeholder management skills, with the ability to handle sensitive situations professionally and decisively.
• Practical, solution-oriented mindset with a strong focus on business impact

• Attractive total compensation package of up to 16 months’ salary per year, including the 13th-month salary, quarterly incentives, and annual performance bonuses.
• Flexible working arrangement with up to 24 remote working days annually, supporting a healthy work-life balance.
• 12 days of paid annual leave, in addition to public holidays as regulated by law.
• Comprehensive healthcare support, including annual health check-ups.
• Full social insurance coverage in accordance with Vietnamese labor regulations.
• Access to company-sponsored sports clubs and wellness activities to promote physical and mental well-being.
• Opportunities to participate in company trips, team-building programs, and employee engagement activities.