Operations Management
Game Design
Game Development
Google Ads
Youtube Ads
Digital Campaign
Hồ Chí Minh & 4 nơi khác
20 ngày trước
Thưởng KPI mỗi Quý
BHXH, BHYT theo qui định nhà nước (đầy đủ theo mức lương)
Thử việc 100% lương
Sales Operations
B2b Sales
Direct Sales
Retail Sales
Communication Skills
Computer Operation
3ds Max
Problem Solving And Time Management
Customer Experience
Business Operations
B2b Selling Experience
Atlas International Vietnam
Hồ Chí Minh
2 tháng trước
Private Health Care Insurance UIC (Japan)
13th salary bonus and yearly performance bonus
Computer Hardware
Operating System
Giao Tiếp Tốt
Time Management Skills
Microsoft Excel
Problem Solving And Time Management
Communication Skills
Project Manager
Project Management
Project Coordination
Project Management Skills
Project Planning
Công ty TNHH MTV Cimigo
Hồ Chí Minh
1 tháng trước
Bảo hiểm tai nạn, BHSK
Thưởng dự án
Giao Tiếp Tốt
Kỹ năng làm việc nhóm
quản lý thời gian

Operation Leader

freeC's Client
Lưu việc
Nhắn tin
Toàn thời gian
Tuyển 1 người
2 năm kinh nghiệm
Hồ Chí Minh
Đăng tuyển ngày 23/11/2023

Mô tả công việc

Role & Responsibilities:

• Support on recruitment, mentoring and training up junior and new staffs

• Ensure all staffs are well trained & go-live with the skills smoothly executed & follow their daily operation workflow.

• Performance management: career counseling, coaching, performance development, 1:1's mentoring, Team huddle, Ops calibration etc... to make sure the team achieve the glide goal.

• Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

• Control Team roster to be efficiencies and work with WFM/QAs/Trainers to gather feedback regarding productivities and quality problems for service improvement.

• Work with workforce management tools and business tools to monitor calls and emails/Chat/Messaging to ensure schedules are achieved

• Ready to work some assignments from Ops Manager


• Fluency in English (Speaking, listening, writing and reading). Working in English enviroment.

• University/Colleges required.

• 2 years minimum supervising/leading a team of 10 or more people, in a call center/contact center environment.

• Experience in GDS system

• Must be available to work 24/7. Working 5 days, 2 days off per week (depend on the Ops schedule)

Kỹ năng

Operations Management

Ngành nghề

Giới thiệu về công ty

Hồ Chí Minh
101-300 nhân viên

Giới thiệu

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Địa chỉ

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ