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Operation Manager (Korean)

freeC's Client
Lưu việc
Nhắn tin
Toàn thời gian
Tuyển 1 người
5 năm kinh nghiệm
Hồ Chí Minh
Đăng tuyển ngày 04/12/2024

Tại sao bạn sẽ thích làm việc tại đây

Quarterly, Biannual performance bonuses and a 13th-month salary.

Mô tả công việc

Job Description:

  • Manage the daily operations of the projects of Unit.
  • Coordinate to co-establish, maintain and lead business relationships with customers, demonstrating the company's spirit and values through each job to customers' row.
  • Manage and maintain team performance and motivate human resources in projects.
  • Evaluate achievements and recognize members' contributions.
  • Manage and maintain the financial efficiency of many projects by monitoring and forecasting profits and costs.
  • Collaborate with direct report and supervisors to supervise the implementation of training and quality plan, to allocate and optimize suitable resources and budget to ensure project quality and reach Clients' requirements.
  • Play a leadership role in identifying business opportunities and selling our value to address client needs.
  • Demonstrate high level of knowledge of the client's industry, industry trends, client's business objectives and market opportunity techniques in developing high quality opportunity plans in support of client and our growth objectives.
  • Ensure and maintain smooth communication between the project and the units.
  • Keep track of the quantity of assets and facilities assigned to the project and to request for repair if required.
  • Prevent and prevent fraud risks and thoroughly handle fraud cases.
  • Managing reports and reporting system to evaluate performance.
  • Monthly & other BAU reports. 
  • Proven experience as an Operations Manager or in a similar role.

Job Requirement:

  • Fluency in Korean (equivalent to TOPIK 5) is mandatory.
  • Proficiency in English communication is an advantage. 
  • Experience in E-Commerce is preferred.
  • Strong leadership skills with the ability to motivate and inspire a diverse team.
  • Excellent analytical and problem-solving abilities, with a track record of driving process improvements and achieving operational efficiency.
  • In-depth knowledge of contact center operations, including workforce management, quality assurance, and performance metrics.
  • Exceptional communication skills, both verbal and written, with the ability to interact effectively with customers, team members, and stakeholders.
  • Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities and deadlines.
  • Willingness to work a flexible schedule. 

Kỹ năng

Operations Management

Quyền lợi

  • Competitive salary (negotiable) with annual raises and promotion opportunities.
  • Quarterly, Biannual performance bonuses and a 13th-month salary.
  • Full insurance per Vietnamese Labor Law + additional 24/7 health and accident insurance.
  • Employee engagement activities, Holiday bonuses, and gifts.
  • Multinational work environment with global clients and expert teams.
  • Opportunities to collaborate with leading companies and high-expertise regional/ global team. 

Ngành nghề

Giới thiệu về công ty

freeC
Hồ Chí Minh
101-300 nhân viên

Giới thiệu

freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam

Địa chỉ

Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ