Position Summary

The Product Owner (AI-First) is responsible for defining product vision, managing backlog priorities, and ensuring the delivery of high-value product outcomes across web, mobile, and AI-enabled platforms. This role bridges business, technology, data, and user needs, with a strong focus on AI automation, LLM-based features, workflow orchestration, and scalable digital product development.

The role is ideal for a technically strong Product Owner who can work effectively with engineering, AI/ML, and business stakeholders to translate strategic opportunities into production-ready features and measurable business value.

Key Responsibilities

● Define and communicate the product vision, roadmap, and priorities to development teams and stakeholders, ensuring alignment with business goals and customer value.

● Build, refine, and manage the product backlog, including stories, epics, themes, acceptance criteria, and release planning to keep teams execution-ready.

● Assess business value, technical feasibility, delivery risk, and strategic fit to prioritize work that delivers the highest impact.

● Work closely with Engineering, AI/ML, Data, Design, and Product Management teams to shape product requirements and clarify trade-offs across scope, time, quality, and cost.

● Lead discovery and delivery for AI-first product capabilities such as LLM-powered assistants, agent workflows, automation features, retrieval-based systems, and reusable AI components.

● Collaborate with technical teams on AI solution patterns such as prompt design, RAG, orchestration, evaluation, model selection, latency management, and cost optimization.

● Define measurable success criteria for both product and AI performance, including user adoption, task success rate, automation rate, response quality, time-to-value, and operational efficiency.

● Research users, market trends, competitor offerings, and emerging technologies in AI, automation, SaaS, fintech when relevant to product direction.

● Support sprint execution by removing blockers, clarifying requirements, and helping teams maintain momentum toward sprint and release goals.

● Ensure responsible AI practices by partnering with security, legal, and compliance stakeholders on privacy, transparency, risk controls, and safe deployment standards.

Requirements

● Bachelor’s degree in Computer Science, Information Technology, Business, Engineering, Finance, or a related field; equivalent practical experience is also acceptable.

● At least 3 years of experience as a Product Owner, or closely related product role, preferably in SaaS, AI, platform, fintech, or digital product environments.

● Strong understanding of Agile/Scrum principles, backlog management, sprint planning, story refinement, and release planning.

● Solid technical background with hands-on understanding of web applications, mobile products, APIs, system integration, and modern software delivery workflows.

● Practical understanding of AI/LLM product concepts such as prompt engineering, RAG, agent workflows, evaluation, model trade-offs, latency, and usage cost management.

● Strong analytical thinking, problem-solving ability, stakeholder management, and attention to detail.

● Excellent communication skills in working with both technical and non-technical stakeholders.

Preferred Qualifications

● Knowledge of payment workflows, fintech ecosystems is a plus when relevant to the business context.

● Experience working on AI platforms, LLM products, workflow automation tools, internal copilots, or enterprise productivity products.

● Exposure to SaaS platforms, ERP/CRM ecosystems, or complex B2B system integrations.

● Familiarity with AI product tooling or ecosystems such as OpenAI, Gemini, Anthropic, vector databases, LangChain, LlamaIndex, or related orchestration frameworks.

● Understanding of product analytics, experimentation, A/B testing, and KPI frameworks for both product growth and AI quality.

Benefits

• 13th month salary, annual salary review

• Lunch allowance and parking free

• Gifts (New Year, birthday, 8/3, 1/6, 20/10...)

• Team building, company trip

• Full insurance after 2 months of probation

• PVI insurance for some levels

• Annual health check package

• Training in work and fast-track your career path

• Working in a friendly and professional environment

• Lunch allowance and parking free
• 13th month salary, project bonus, gifts (New Year, birthday, 8/3, 20/10..)
• Team building, company trip
• Insurance after 2 months of probation, PVI insurance for some levels
• Annual health check-up
• Training in work and fast-track your career path
• Working in a friendly and professional environment