Account Manager

CÔNG TY TNHH ZEE

• ACCOUNT MANAGEMENT

- Be a brand ambassador that comprehends clients’ business to communicate with internal teams.

- Be initiative in account management tasks: meet up with clients, take brief, brainstorm, research about brand/consumer insights…

- Monitor work progress and keep in contact with clients at all stages (briefing, proposal, contract, production, campaign management).

- Be responsible for organizing and managing the work of internal team, ensuring timely completion and quality of work

- Predict problems that may arise and prepare solutions

- Solve challenging client requests or issue escalations as needed

- Be responsible for managing 4 – 6 big client accounts in parallel smoothly

- Control and be responsible for the P&L of the projects, monitoring and optimizing the projects’ profit margin.

- Balancing competing priorities and multiple projects while meeting strict deadlines is critical

- Lead internal and external meetings

Be able to solve problems and advise clients on the spot

- Follow-up payment as per the contract, report directly to Account Director and Accounting team if any payment delays

- Submit regular reports as requested by Line Manager

• BUSINESS DEVELOPMENT

- Build and maintain a relationship with client’s direct working team (middle manager)

- Proactively seek for new business opportunities from current clients and new clients.

- Self-plan individual and department targets and achieve results based on the business direction of the company

• TEAM MANAGEMENT

- Lead, train and manage AE, SAE and AS

- Recruit account team members.

- Solve team and cross-team problems.

- Maintain the spirit and values of the agency to the team.

- Be a Problem Solver with a positive “I CAN DO” attitude.

- At least 4+ years of experience in a similar position and industry.

- Be stable under pressure and have a strong sense of urgency.

- Must be effective at multi-tasking, time management, presentations skills, strategic and innovative thinking.

- Strong interpersonal skills and team player.

- Good English communication skills.

- Work in a very motivated & open working environment

- Competitive salary and bonus based on the actual performance

- Exclusive benefit packages for management level

- Social Insurance, Health Insurance as required by law

- 24/7 private Health Insurance