Mô tả công việc
- Provide the product, and process training to newbie agents, and refresh training to existing agents.
- Make training plans and assessments for newbie agents.
- Ensure the training qualification and training passing rate.
- Coordinate with Team Lead and QC on training/coaching plan on the requirement.
- Update training materials and ensure agents are well trained with updated knowledge and information...
- At least 6 months of experience in a customer service training position
- Experience in E-Commerce, Technology, Travel and Experiences is a plus.
- Good at communication, and training content preparation/customization.
- Good at training/ presentation skill
Kỹ năng
Training And Development
Employee Training
Quyền lợi
- Salary: Up to 18.000.000 Gross.
- Periodical bonus: twice/year.
- Position promotion, salary increase: once/per year.
- 13th-month salary.
- Insurances followed Vietnamese Labor Law.
- Bonuses, gifts for Holidays.
- Activities: Birthday party, Employee engagement activities.
- Service time: Official time and based on Project time.
Ngành nghề
Hồ Chí Minh
101-300 nhân viên
https://freec.asia/
HRTech
IT/ Web
Giới thiệu
freeC is the Smart Recruiting Platform that leverages matching technology to actively connect hundred of thousand of employers and job seekers. The success of freeC is determined by our success in operating as a unified team. If you're interesting, ambitious, and eager to advance your career with us, explore our vacancies as below. We're excited to have you on board our ship to help us grow fast, deliver on our mission of actively connecting employers and job seekers around Vietnam
Địa chỉ
Lầu 06, Tòa nhà BCONS TOWER II , Số 42/1, Đường Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, TP. HCMXem bản đồ